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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,082 Reviews

8,082 Reviews of Lexus of Pembroke Pines - Service Center

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January 07, 2021

As a fifteen year customer of this dealer, I am highly satisfied with the service I have received. I would not go anywhere else. I’m never disappointed. Jeremy Rivera is outstanding! He makes you feel li More

by GARCIA00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Lexus of Pembroke Pines responded

This review makes our day! Thank you for your fifteen years of loyal business and your outstanding feedback. We are delighted to hear that Jeremy and the team make you feel like part of the Lexus of Pembroke Pines family. We look forward to seeing you next time!

January 07, 2021

Great service. The loaner car was greatly appreciated Everyone involved was pleasant. You can tell it’s a great place to work. I will recommend to friends. More

by BOBDAMPOLO
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and it means a lot to know that you will recommend us to others. If you ever need anything else, don't hesitate to come back and see us again!

January 06, 2021

Very disappointed with the BS of no longer being able to get a loaner car when getting your car service it should be included w/service! More

by m143b2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Lexus of Pembroke Pines responded

I understand your frustration and apologize for any inconvenience this may have caused you. Our team remains committed to delivering top-of-the-line service and, if we can assist you in any way, please feel free to reach out to me directly. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

January 06, 2021

I’m comfortable working with this dealership. I’m into my third lease with them. Andre from service is very efficient. Lexus is a high quality car. More

by gratefulfirst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre
Jan 06, 2021 -

Lexus of Pembroke Pines responded

Thank you for your continued business and your confidence in our team! We appreciate you taking the time to leave a review and highlight Andre's great work. Safe travels from all of us at Lexus of Pembroke Pines!

January 06, 2021

I went in without an appointment and was able to get serviced immediately. All of my car needs were addressed. My service manager, Jose, always gives my the details in black and white (I love this!). I More

by Smarti710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose A.
Jan 06, 2021 -

Lexus of Pembroke Pines responded

Thank you for putting your trust in Jose and the team! We appreciate your continued business and stellar feedback here at Lexus of Pembroke Pines.

January 06, 2021

Very appreciated peoples. Warm welcome. They services are so fantastic. And then they services are very fast. Well done. I will recommend it to anyone I know. Once again thank you for the great service! More

by ISSELINELOUIS56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Lexus of Pembroke Pines responded

It is wonderful to hear that our team made your service experience friendly, efficient and high-quality. Thank you so much for giving Lexus of Pembroke Pines your business!

January 06, 2021

The service was great as always !! My tech was very knowledgeable and very patient with all My concerns and all my needs .Excellence experience l! More

by San24lo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Lexus of Pembroke Pines responded

Thank you for your confidence in our team, and for your continued business. We are grateful to have you as a Lexus of Pembroke Pines customer. See you next time!

January 06, 2021

Always a good experience here. The group is clean, courteous, timely and concerned with your satisfaction. They do a good job cleaning car and on service work. More

by Robma4137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Jan 07, 2021 -

Lexus of Pembroke Pines responded

Thank you for your continued business, we are thrilled that our team consistently provides you with top-notch service. Your support means a lot to all of at Lexus of Pembroke Pines!

January 06, 2021

I had my car serviced at Lexus of Pembroke Pines a few days ago. Juan Correa was an awesome service advisor. He made sure my car was done correctly and on time. Thank you! More

by Tri300zxtt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Correa
Jan 07, 2021 -

Lexus of Pembroke Pines responded

Thank you so much for choosing Lexus of Pembroke Pines for your auto service needs. It's great to hear that Juan helped you get back on the road safely and quickly. Enjoy your day!

January 05, 2021

Service advisor Jose Luis Amaro was outstanding. He kept me informed of my car status, issues and repairs needed. The turn around time was excellent. My wife and I both felt as if we were treated as famil More

by LAIGLESIAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose L Amaro
Jan 05, 2021 -

Lexus of Pembroke Pines responded

It makes our day to hear that Jose made you and your wife feel like part of the Lexus of Pembroke Pines family! Thank you for working with our team and sharing your excellent feedback. See you next time!

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