Lexus of Pembroke Pines - Service Center

I received outstanding customer service from Ms. Osiris Barcelo and Mr. Carlos Perez. Both went out their way to make my a bad situation right. Both should be commended for their efforts. Barcelo and Mr. Carlos Perez. Both went out their way to make my a bad situation right. Both should be commended for their efforts. More

Best dealer ever. Service is great and prices are competitive. Very satisfied. I have now purchased 4 cars there and will continue to shop there. competitive. Very satisfied. I have now purchased 4 cars there and will continue to shop there. More

Jose was very professional and explained everything needed on my car in detail. He will be my service consultant going forward for both my IS and my GX needed on my car in detail. He will be my service consultant going forward for both my IS and my GX More

Great service, quick and efficient, they finished with my car before they said it would be ready and even had my loaner available when I got there car before they said it would be ready and even had my loaner available when I got there More

First time there the car came back very clean the work was done the loaner vehicle was there no problem there was a problem that there were dents on my hood but that was taken care of perfectly highly rec was done the loaner vehicle was there no problem there was a problem that there were dents on my hood but that was taken care of perfectly highly recommend them More

I think they are very professional and accommodating in honoring the car owners’ requests with service. Sebastian was wonderful and gave me updates on my car when I needed them. honoring the car owners’ requests with service. Sebastian was wonderful and gave me updates on my car when I needed them. More

Excellent customer service. More than happy with my service. My service advisor is excellent. 💯 % satisfied. Five stars ⭐️ ☀️☀️☀️☀️. Highly recommended Lexus of Pembroke Pines. My favorite Dealer. service. My service advisor is excellent. 💯 % satisfied. Five stars ⭐️ ☀️☀️☀️☀️. Highly recommended Lexus of Pembroke Pines. My favorite Dealer. More

No one called to discuss the service. That was disappointing. I feel communication was big good. Nothing else to say when no one. Talks with you. disappointing. I feel communication was big good. Nothing else to say when no one. Talks with you. More

I walked in without an appointment, got my car serviced and was out of there within two hours. Ambience and waiting area could be a little more customer friendly and less stark. The price wasn't too bad an and was out of there within two hours. Ambience and waiting area could be a little more customer friendly and less stark. The price wasn't too bad and Sebastian was great! More

They called me about a recall I wasn’t aware of. They set the appointment and loaner car up for me. Without me doing a thing.. I’ve bought a lot of cars in my life and this dealership has exceeded my expecta the appointment and loaner car up for me. Without me doing a thing.. I’ve bought a lot of cars in my life and this dealership has exceeded my expectations. Thank You! More