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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,081 Reviews

8,081 Reviews of Lexus of Pembroke Pines - Service Center

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January 25, 2021

Carlos was wonderful and helpful Hopefully I can get him Carlos was wonderful and helpful Hopefully I can get him again My concerns i had were well taking care off looking forward to seeing him next time More

by LOURDES76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Lexus of Pembroke Pines responded

It is great to hear that Carlos took such great care of you during your visit. Thank you for choosing Lexus of Pembroke Pines, we look forward to working with you again! Drive safely and have a wonderful day.

January 25, 2021

Took me right in same day. Worked on my car within the Took me right in same day. Worked on my car within the hour and got me out at time promised. Much appreciate the professionalism and appreciat More

by walid Elhanafi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Lexus of Pembroke Pines responded

Walid - Thank you for taking the time to review us! We appreciate your business and are happy to hear that you are so confident in the Lexus of Pembroke Pines team to get the job done. Drive safely, and we hope to see you again down the road!

January 25, 2021

Fantastic customer service . The process was Very smooth and stress free. I was informed every step of the way about my car’s progress the communication was excellent. More

by YDABEL.TALENTZONE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zoe Green
Jan 26, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Lexus of Pembroke Pines, and if you ever need anything else, don't hesitate to come back and see us again!

January 25, 2021

Keep up the good work. I was really impressed with the courtesy and friendly attitude everyone showed while I was waiting for the service to be completed More

by DELORISWEBB9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and if you ever need anything else, don't hesitate to come back and see us again!

January 24, 2021

Service officer Rod took care of it very well. He Service officer Rod took care of it very well. He clearly explained the issues and what needs to be fixed. He also gave me good break on the price. More

by WWW_ANU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod fuller
Jan 25, 2021 -

Lexus of Pembroke Pines responded

Thank you so much for sharing a great review about Rod! We love to hear that he provided informative service and took excellent care of your vehicle. For all of your future auto needs, Lexus of Pembroke Pines will be here to help.

January 24, 2021

Took my SUV in for maintenance. They had to order some parts to replace. I was given a rental vehicle. They were amazing as always! More

by AMELIA14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Lexus of Pembroke Pines responded

Thanks for trusting Lexus of Pembroke Pines to get the job done. We're grateful to have your business!

January 24, 2021

Took my car back on time, gave me a loaner, and finished quickly. Excellent service, friendly, safe, everyone wore masks and socially distant. Thanks for everything More

by mun010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Hue
Jan 25, 2021 -

Lexus of Pembroke Pines responded

We're glad we could make your service visit so safe, friendly, and convenient! Thank you for trusting Lexus of Pembroke Pines with your vehicle and your business!

January 24, 2021

Dealership has a great staff who are always helpful. I've never had a bad experience. All of the service advisors I've experienced have been professional. More

by housenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Jan 25, 2021 -

Lexus of Pembroke Pines responded

It means a lot to hear that you've received consistently excellent service from our Lexus of Pembroke Pines team. Thank you for trusting us with all of your auto needs! We look forward to your next visit with us.

January 24, 2021

Friendly and very professional services, I highly recommend this dealer. Im soo happy to do business with them. The staff are vey motivated and helpful. More

by ZIRIS64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Guevara
Jan 25, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share! We appreciate your business and are thrilled to hear that you are so confident in the Lexus of Pembroke Pines team to get the job done. Drive safely, and we hope to see you back next time!

January 24, 2021

John Steigele helped me and he was so so friendly and knowledgeable. I love the Lexus in Pembroke. They are always warm, welcoming and professional. More

by yimail44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! We are proud to have earned your business and happy to hear that you are so confident in John and the Lexus of Pembroke Pines team. Drive safely, and we hope to work with you again down the road!

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