Lexus of Pembroke Pines - Service Center

My wife and I have been Lexus owners from the brands inception, back in early 1990’s. Must complement your Pines Lexus service writer John Steigele,as man well versed with the ins and outs of the car. inception, back in early 1990’s. Must complement your Pines Lexus service writer John Steigele,as man well versed with the ins and outs of the car. But most of all, the honesty and professionalism he brings to the dealership! A honest hardworking individual that we have respected over the years. Truly an asset to the company! More

Jeremy was Great! He was very quick, efficient and very accommodating. Overall a pleasure to work with. The loaner was an RX and it was fun to drive accommodating. Overall a pleasure to work with. The loaner was an RX and it was fun to drive More

Excellent attention and service Rod Fuller knows his job and recommended the needed service for my car, and a get loaner car for almost two days and recommended the needed service for my car, and a get loaner car for almost two days More

Service is always great and quick. My concierge, Jose always keeps me updated on the status of my vehicle. He takes pride in his job always keeps me updated on the status of my vehicle. He takes pride in his job More

Jose Amaro, service rep, is an asset to the dealership. Taking my car in for service is less stressful because of him. He’s very professional and informative in regards to what service is needed for the ca Taking my car in for service is less stressful because of him. He’s very professional and informative in regards to what service is needed for the car. That makes me feel very comfortable, and know that I can count on having the best work done. More

Everything went perfect, the service advisor was perfect , kept me informed, had some great food , car wash could be a little better getting the deep spots off , (more soap and elbow grease. ) all good thou , kept me informed, had some great food , car wash could be a little better getting the deep spots off , (more soap and elbow grease. ) all good though More

The service was good, however I requested that they take a look at the windshield wipers as I felt there was an issue with the length of one of them. They said sure. When I returned to pick up the car that a look at the windshield wipers as I felt there was an issue with the length of one of them. They said sure. When I returned to pick up the car that issue had been overlooked altogether. It wasn't even documented on my inspection sheet. Bummer! More

The job was completed in a timely manner without sacrificing quality of service. Sebastian kept me informed of any change and status of service while I waited💕 sacrificing quality of service. Sebastian kept me informed of any change and status of service while I waited💕 More

The ONLY reason I continue to put up with this dealership is because of my service advisor, John Steigel. He is amazing. Think it is unprofessional and inconsiderate that your employees walk around with th is because of my service advisor, John Steigel. He is amazing. Think it is unprofessional and inconsiderate that your employees walk around with their masks off or half off. Also received a loaner vehicle that clearly was not cleaned. Really disappointing The ladies at your cashiers office are also unfriendly. Nobody else seems to give a crap and the only thing “Lexus” about this dealership, is the name on the building. More

Wait, time ridiculous I went there for simple service around noon left at 5 pm just to change the battery in my keys, and I had a tire that needed to be changed. I was told the tire protection doesn’t co around noon left at 5 pm just to change the battery in my keys, and I had a tire that needed to be changed. I was told the tire protection doesn’t cover it. They just patched up the tire. Rodney had the audacity to bring me the car without being washed, he made me feel like he was doing me a favor servicing my car. More