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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,078 Reviews

8,078 Reviews of Lexus of Pembroke Pines - Service Center

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February 04, 2021

I have brought five Lexus and referred over 20 family members and friends, I would like to receive customer loyalty to discuss pricing when I buy my next car. More

by GLORYPRDK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Lexus of Pembroke Pines responded

Thank you for your loyal business! We are so grateful that you've referred others here, and we would be more than willing to speak with you directly about any vehicle you are interested in. Please don't hesitate to give me a call. Thank you, Lynn Gonzales - Customer Relations Manager - 954-945-8581

February 04, 2021

The dealership is phenomenal. I love the customer service there. The quality of work was great. The employees are very friendly. I will definitely be back! More

by MRS.BWASHINGTRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Lexus of Pembroke Pines responded

It means so much to us to see your review! Thanks from the team at Lexus of Pembroke Pines!

February 04, 2021

Andre Rust (My service writer) was officiant in servicing my 2017 Lexus ES350 .. It took less then an hour for him to complete it👍🏽 Thank you! Lexus of Pembroke Pines More

by Irv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irv Smith
Feb 04, 2021 -

Lexus of Pembroke Pines responded

We're thrilled to hear that Andre took such good care of you and your 2017 Lexus ES 350, Irv! Thank you for trusting Lexus of Pembroke Pines with your service needs!

February 03, 2021

Jeremy Rivera provided great services and is always ready to help you. I strongly recommended the service for your Lexus services with him at any time. More

by mariterealestate938
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great feedback! We are very proud to have Jeremy on our team and happy to hear that he was able to assist with your vehicle and get the job done. Drive safely, and we hope to see you again at Lexus of Pembroke Pines!

February 03, 2021

Melissa always gives us the best customer service. I couldn’t ask for a better representative. If I could give 10 stars I would. Thank you Lexus I am an extremely satisfied customer 🤍 More

by Yassmin.Bertoldo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
Feb 03, 2021 -

Lexus of Pembroke Pines responded

We're so lucky to have you in the Lexus of Pembroke Pines family, Yassmin! Your confidence in Melissa absolutely makes our day. Thank you for trusting our team with all your service needs!

February 03, 2021

The service at Lexus of Pembroke Pines is absolutely fantastic. Excellent costumer service, fast attention, incomparable quality of service. I strongly recommend this dealership and it’s staffing. More

by HROMERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney
Feb 03, 2021 -

Lexus of Pembroke Pines responded

This glowing feedback makes our day! Thank you so much for giving Lexus of Pembroke Pines your business. We look forward to welcoming you back for your future service needs!

February 03, 2021

Excellent, professional, timely service despite the pandemic. My interaction was primarily with Mr Rust and he was exceptional. The staff in the drop off, pick up, cashier all great. More

by ESONIA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Feb 03, 2021 -

Lexus of Pembroke Pines responded

We are so appreciative of your business and your five-star review. Thank you for choosing Lexus of Pembroke Pines!

February 03, 2021

Jose always ensure my visit to Lexus of Pembroke Pines is an excellent one. He aims to make sure that all my concerns are addressed. More

by Jhackett78
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Feb 03, 2021 -

Lexus of Pembroke Pines responded

Your confidence in Jose absolutely means the world to us! Thank you for trusting Lexus of Pembroke Pines with all your repair and maintenance needs!

February 02, 2021

I received great service from Juan the service agent, and the service director. I came in on a Saturday afternoon with a blown front tire on a brand new car, and immediately got taken care of. More

by re4sell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Feb 02, 2021 -

Lexus of Pembroke Pines responded

We're so proud to have earned your business! It's great to hear that Juan delivered such an attentive service experience. Thank you for coming to Lexus of Pembroke Pines for your tire repair!

February 02, 2021

Fun, clean and always very professional and cordial staff. Comfortable waiting areas and food and drinks available. On time and speedy service. Time passed in a jiffy. Always job well done. More

by lsramsay63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
Feb 02, 2021 -

Lexus of Pembroke Pines responded

We are thrilled to have made your service experience as easy and enjoyable as possible! Thank you for choosing Lexus of Pembroke Pines and leaving us aa five-star review. See you next time!

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