Lexus of Pembroke Pines - Service Center

Jeremy is very helpful and thoughtful... makes dropping off my car a joyful Experience...instead of it being a headache. Thanks Jeremy for being a outstanding worker... off my car a joyful Experience...instead of it being a headache. Thanks Jeremy for being a outstanding worker... More

Great service. My uncle recommended John. He was very polite and helpful. John explained what they will be doing to me car and also helped me get a loaner car so I can go to work worry free. polite and helpful. John explained what they will be doing to me car and also helped me get a loaner car so I can go to work worry free. More

Quick and easy. Got a loaner to get to work on time and car was ready when promised after I got off work. Great. Service. car was ready when promised after I got off work. Great. Service. More

The customer service is great, everyone is attentive, service department is fast and very careful with your vehicle. They take great care of customers and always get my car in and out as fast as possible service department is fast and very careful with your vehicle. They take great care of customers and always get my car in and out as fast as possible with the best care More

I bought my 3rd Lexus because of the great service they provide. Melissa is my service advisor and I cannot say enough good things about her. provide. Melissa is my service advisor and I cannot say enough good things about her. More

From the valet to the service advisor to the cashier everyone was polite, professional and accommodating. Great experience and was very pleased with the outcome. everyone was polite, professional and accommodating. Great experience and was very pleased with the outcome. More

Rep was friendly but I waited almost 2 hours with an appointment and he went to lunch without advising me my car was ready till I asked someone about my service update. Who knows how long I was waiting appointment and he went to lunch without advising me my car was ready till I asked someone about my service update. Who knows how long I was waiting after it was ready. Its was extremely frustrating. Makes me think customers time is not appreciated or considered. Not sure what went wrong. More

Excellent service and great price. I had a nail that punctured the sidewall of my tire and took to get checked I needed a new tire and it was done quickly and for a very reasonable price. punctured the sidewall of my tire and took to get checked I needed a new tire and it was done quickly and for a very reasonable price. More

I arrived with an appointment and was told my service advisor busy. I was told to wait. I finally asked for another advisor. If I didn’t ask I’d probably still be sitting there. advisor busy. I was told to wait. I finally asked for another advisor. If I didn’t ask I’d probably still be sitting there. More

I would like to say that I am very satisfied with the professional service that I get at the Pembroke Pines Lexus dealer, my advisor is Carlos Perez he is a very polite and professional and very informat professional service that I get at the Pembroke Pines Lexus dealer, my advisor is Carlos Perez he is a very polite and professional and very informative with any issues that my vehicle may have, I have been a customer of CARLOS Perez for a very long while now and he has always given me top-notch service. More