Lexus of Pembroke Pines - Service Center

I’m sure ot and hope the service in my maintenance was done well ,but I was very disappointed on the cleaning of my car done well ,but I was very disappointed on the cleaning of my car More

Kudos to my servicee advisor Juan casnero I apppreciate his professionalism and genuine concern of my wait time making sure that i was okay with my stay. Kudos to Juan his professionalism and genuine concern of my wait time making sure that i was okay with my stay. Kudos to Juan More

Service was great! Carlos always on top of the service needed for my car! Happy to bring my car to Lexus of Pembroke Pines know that I will receive top service! needed for my car! Happy to bring my car to Lexus of Pembroke Pines know that I will receive top service! More

Irv smith was awesome on helping me with the purchase of my vehicle I am very happy with my car the finance advisor was very helpful thank you again with all your help my vehicle I am very happy with my car the finance advisor was very helpful thank you again with all your help More

I brought my vehicle there for scheduled maintenance, I brought my vehicle there for scheduled maintenance, the service writer confirmed for me that they would be replacing the oil filter along with the I brought my vehicle there for scheduled maintenance, the service writer confirmed for me that they would be replacing the oil filter along with the oil.They also promised to replace the cabin filter. Before dropping off my vehicle I marked the 2 filters with specialized marks. When I got the vehicle back the service writer confirmed all the filters were replaced. Once I got home I verified my marked filters were still installed. It’s hard to find honest people in this industry anymore. More

The service manager was polite and helpful. The technical manager advice to change all brake pads for 660 usd because they were too bad - 3mm and 6 mm. I ordered original parts online and changed them myself manager advice to change all brake pads for 660 usd because they were too bad - 3mm and 6 mm. I ordered original parts online and changed them myself for 100 usd. I was surprised that they were in a working conditions. More

Went in for maintenance and told mechanic my brakes were squeaking. He advised me that my make and model car is known to squeak in the mornings. The car squeaks anytime you push the brakes. He said he would squeaking. He advised me that my make and model car is known to squeak in the mornings. The car squeaks anytime you push the brakes. He said he would look at it but he returned my car to me with the brakes still squeaking. Kind of annoying. More

John was excellent, he took care of us and was very friendly. He explained the process with our Bluetooth and car play system and that the technology dept would help me at the time I pick up my car. friendly. He explained the process with our Bluetooth and car play system and that the technology dept would help me at the time I pick up my car. More

Sebastian was very professional, love the attention he provided us with, excellent customer service and super friendly. Overall a great experience with him nothing to change about my visit. provided us with, excellent customer service and super friendly. Overall a great experience with him nothing to change about my visit. More

From the beginning to the end it was a very professional treatment. We didn’t have an appointment, but it wasn’t an issue for us, they promised to take care and they did it. Thanks. treatment. We didn’t have an appointment, but it wasn’t an issue for us, they promised to take care and they did it. Thanks. More