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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,080 Reviews

8,080 Reviews of Lexus of Pembroke Pines - Service Center

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February 16, 2021

I’ve been a loyal customer of Lexus Pembroke Pines for over 5 years and I am happy with the quality of the brand and its employees at this particular dealership. More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rod and Carlos in Service, REINALDO ENRIQUE RIVERA RAMOS
Feb 16, 2021 -

Lexus of Pembroke Pines responded

We're so lucky to have you in the Lexus of Pembroke Pines family, Melissa! Thank you for trusting us with your business over the years!

February 16, 2021

Juan Correa was prompt and courteous. Juan took out the time to thoroughly explain the details of the service appointment and provided the estimated cost of the service. Juan also explained the recommended More

by conlesh3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Correa
Feb 16, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Juan went above and beyond to assist you. Drive safely, and we hope to see you back at Lexus of Pembroke Pines down the road!

February 16, 2021

As soon as you drive up for service you are kindly treated. The service advisor was excellent, quick and to the point. Great staff and service! More

by yb4u35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember the names.
Feb 16, 2021 -

Lexus of Pembroke Pines responded

This review makes our day! Thank you for coming to Lexus of Pembroke Pines and taking the time to share your kind recommendation of our team. We are grateful to have you as a customer and hope to work with you for your future service needs.

February 15, 2021

good service liked the last minute slot reservation, and the fact i could buy food while waiting for my car to be serviced that day More

by marcmalaise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review, Marc! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Lexus of Pembroke Pines team. Stay safe, and we hope to see you again down the road!

February 14, 2021

Rod was the service tech I worked with for my car’s first service. He was super nice and friendly, and also quick and efficient, I would be sure to ask for him again next time. More

by nicole.rivera620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod
Feb 14, 2021 -

Lexus of Pembroke Pines responded

Nicole, thank you so much for the 5-star review of Lexus of Pembroke Pines! We appreciate you taking the time to share your positive service working with Rod and we hope to have the opportunity to work with you again next time!

February 14, 2021

Very helpful. Rod fuller was able to get a tire for my car, install it and have it back to me . I feel I paid a fair price for the tire as well. More

by C_LILA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod fuller
Feb 15, 2021 -

Lexus of Pembroke Pines responded

We are happy we could help! Thank you for coming to Lexus of Pembroke Pines and sharing your positive experience. We hope to welcome you back for your future service needs!

February 14, 2021

Great service, the staff was cool calm and understanding. took time to explain every detail and concern and I felt comfortable being around them. Will recommend to other! More

by cavitekevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis amaro
Feb 14, 2021 -

Lexus of Pembroke Pines responded

We are thrilled to hear you found our staff here at Lexus of Pembroke Pines so calm, comfortable, and understanding. Thanks for sharing and please come see us again next time!

February 14, 2021

Very nice dealership. People are very friendly snd helpful They honored the appointment time and did a very nice job. My car was returned to me washed snf vacuumed More

by GHSLIVERSTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2021 -

Lexus of Pembroke Pines responded

Nothing makes us happier than hearing that our guests enjoy their visits to Lexus of Pembroke Pines. Thank you so much for your business and kind review!

February 14, 2021

Very professional service prompt and accommodating staff. I was able to get a service appointment the same week I called. And I got a loaner car that was much needed More

by SMASHROSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Lexus of Pembroke Pines responded

It's great to see this feedback! Thank you very much for choosing Lexus of Pembroke Pines for your auto service needs and supporting us with a review. We hope to see you next time!

February 14, 2021

Great service every time I visit. Carlos has been my go to for years and he’s amazing. Easy, fast, in and out, with no issues. More

by MICHELLEMARTINEZREYES
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos
Feb 15, 2021 -

Lexus of Pembroke Pines responded

Thank you for your loyalty to Carlos and Lexus of Pembroke Pines! We are thrilled that you are always so well taken care of by our team. See you next time, Michelle!

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