Lexus of Pembroke Pines - Service Center

I have the best service person -Andre Russ. He has excellent customer service very knowledgeable . You should have him train the other service writers/ he gets 20 stars excellent customer service very knowledgeable . You should have him train the other service writers/ he gets 20 stars More

Jeremy was super nice and helpful. Really enjoyed having him as my advisor. My service was quick and painless. Thank you guys so much for the service! him as my advisor. My service was quick and painless. Thank you guys so much for the service! More

Our Service Rep John is excellent, knowledgeable and gives outstanding customer service. all your mechanics are the very best there is. I recommend him and your dealership to my friends. Thank you. gives outstanding customer service. all your mechanics are the very best there is. I recommend him and your dealership to my friends. Thank you. More

Servicing was completed in a timely manner and customer service was superb. Purchased tires, wheel balancing and alignment. Loaner car was clean And well maintained. service was superb. Purchased tires, wheel balancing and alignment. Loaner car was clean And well maintained. More

My treatment was impeccable and the service was good. The only issue that I had is that a week later I was stuck at Publix supermarket because my batter was dead. This tell me that the check up service did n only issue that I had is that a week later I was stuck at Publix supermarket because my batter was dead. This tell me that the check up service did not include checking the strength of the battery. I purchase a new on. Otherwise my service manager was caring and polite and was quite articulate in explaining what was going on. More

I love Lexus of Pembroke Pines. They are very knowledgeable and professional and caring!it’s a very friendly environment from the Sales Department to the Service Department!♥️ knowledgeable and professional and caring!it’s a very friendly environment from the Sales Department to the Service Department!♥️ More

Jeremy Rivera is by far THE BEST provider of service!!!! He makes the customer feel as if they are his only customer. He does his job with compassion and genuine interest. He makes the customer feel as if they are his only customer. He does his job with compassion and genuine interest. More

They were supposed to wash my car, when I picked it up it was dusty still and it was stained on the outside as they should have used a dirty washing cloth. was dusty still and it was stained on the outside as they should have used a dirty washing cloth. More

Best dealer service ever!! I appreciate taking me as soon as I got a flat tire! Your staff was very friendly and courteous! I love how I was treated! as I got a flat tire! Your staff was very friendly and courteous! I love how I was treated! More

Nobody was friendly waited to long man I was working with went home manager had an attitude check out was very slow and unfriendly don’t think I would go back to that dealership went home manager had an attitude check out was very slow and unfriendly don’t think I would go back to that dealership More