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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,081 Reviews

8,081 Reviews of Lexus of Pembroke Pines - Service Center

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February 27, 2021

very happy with the service very freindely and safe great team work from all the service deparment i will recomende to everyone to cone to lexus of pembroke pines for the best prices and services More

by THE.TATIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Lexus of Pembroke Pines responded

Thank you for posting about your experience with our team! We're thrilled to hear that everyone at Lexus of Pembroke Pines was so helpful during your visit!

February 27, 2021

Every time I visit Lexus dealership service I am reminded again why I love this car. Not only my Lexus is a masterpiece of a vehicle, the Lexus service is a separate masterpiece. Everyone was great! The rep More

by Marat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Mejia
Mar 01, 2021 -

Lexus of Pembroke Pines responded

Marat, this glowing feedback makes our day! Thank you for choosing Lexus of Pembroke Pines and taking the time to share your kind comments. We look forward to welcoming you back for your future service needs!

February 27, 2021

When I took my Lexus RX350 for maintenance Sebastian was my advisor. He was extremely polite and he made the experience zero stress. His professional service makes me look forward to come back More

by Olga
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian
Mar 01, 2021 -

Lexus of Pembroke Pines responded

Thank you, Olga, for leaving Lexus of Pembroke Pines a review. It is wonderful to hear that Sebastian took care of you and your Lexus RX 350 as we try to provide excellent service for our guests!

February 27, 2021

Best experience ever. Scott was very helpful and knowledgeable. He made sure I didn’t overpay. I had a loaner and the paperwork was completed quickly and easily. I will be a return customer. I had a More

by Fire5jar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and we will certainly let Scott know that you appreciate his help. We are proud that we earned your returning business, and we look forward to your next visit!

February 27, 2021

Service department very attentive. Handle issue with my car very professionally. Jemery is very good with customers. Glad to continue bringing my car to this Dealer. More

by JOEANDMARIA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Lexus of Pembroke Pines responded

We are so happy to have earned your loyal business! Thank you for choosing Lexus of Pembroke Pines and sharing your positive feedback. Have a wonderful day!

February 27, 2021

The service was good , however I have mark’s/scratch s on the car that I don’t remember being their. It would be nice to have the same service advisor. More

by Owitat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Lexus of Pembroke Pines responded

Thank you for this feedback. I'm sorry to hear about the scratch on your vehicle and would be glad to speak with you about this further. I won't be able to find your contact information from this review, but please don't hesitate to give me a call. Jose Camara- Service Manager - (954) 443-2332

February 27, 2021

Always great customer service! Great people! Purchased a vehicle about a month ago and needed some detailing to remove a scratch from initial delivery The team was very responsive in getting this taken c More

by FUTTYZONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Lexus of Pembroke Pines responded

We aim to provide top notch customer service, and we couldn't be happier to know that our team was responsive in removing the scratch from your vehicle. It is a privilege to have earned your five stars and we look forward to seeing you again at Lexus of Pembroke Pines!

February 27, 2021

My advisor was very helpful in assisting me with problems with my car. The other staff were quite friendly and personable also very knowledgeable. Excellent More

by gevans48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Stieggler
Mar 01, 2021 -

Lexus of Pembroke Pines responded

Thank you for trusting us with your business. We appreciate your confidence in our team and hope to see you again at Lexus of Pembroke Pines!

February 26, 2021

Very helpful, quick and knowledgeable. I was in and out. My car was washed everything was in it . He also advised me of services I didn’t know existed More

by SHIQUISHA2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian
Feb 26, 2021 -

Lexus of Pembroke Pines responded

It is gratifying to hear that our team delivered such efficient, thorough service! Thank you for choosing Lexus of Pembroke Pines and taking the time to review our work. Have a great day!

February 26, 2021

Best dealership in town is the Lexus of Pembroke Pines, great service, will not go anywhere else to buy a car, been driving a Lexus for 13 years and loving it. More

by ALBITAMAROUF60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steigle
Feb 26, 2021 -

Lexus of Pembroke Pines responded

Thank you for your loyalty to Lexus of Pembroke Pines. We look forward to taking care of you next time!

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