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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
7,614 Reviews
Call Service Center (954) 443-2020

7,614 Reviews of Lexus of Pembroke Pines - Service Center

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November 11, 2024

Dropping and picking up the car went smoothly. The staff of the service department, the cashiers and service rep are very nice. The waiting area at the Cafe is clean and comfortable. More

by DARELI59
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
André Rust
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Nov 11, 2024 -

Lexus of Pembroke Pines responded

We're glad to hear that your experience with our service department at Lexus of Pembroke Pines was smooth and comfortable. Thank you for the feedback!

November 11, 2024

Everything was very good from the moment they received the vehicle until it was ready to deliver it. More

by Rafael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jef
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Nov 12, 2024 -

Lexus of Pembroke Pines responded

We are grateful to have earned your business, Rafael. Thanks for taking the time to leave us a review! - The Lexus of Pembroke Pines Team

November 10, 2024

I received Very courteous, knowledgeable, and friendly experience. I received a detailed explanation of the service More

by CHERYLTHAMES11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Lexus of Pembroke Pines responded

Cheryl, we're delighted to hear that you had a courteous and informative experience with us at Lexus of Pembroke Pines. Thank you for sharing your feedback!

November 10, 2024

Dry prompt, good service, excellent communication and attention to details. Good work , service. Pleasant atmosphere More

by zfishberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your positive experience with us at Lexus of Pembroke Pines! We're delighted to hear that our team provided prompt service and excellent communication. We appreciate your support and look forward to serving you again in the future!

November 10, 2024

Fue muy grata la experiencia con Daniel Batista el vendedor de la lexus de Pembroke Pines More

by ANDRES37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Argudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Lexus of Pembroke Pines responded

Hola Andres! Nos alegra leer esto. Gracias por elegir hacer negocios con Daniel en Lexus of Pembroke Pines! Estamos para servirle.

November 10, 2024

Good service however it could be better for luxury car , car was not washed properly More

by MOARIFSFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
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November 08, 2024

The television in the waiting room was not working. The new water dispenser was nice. More

by Thomas45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust
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Nov 11, 2024 -

Lexus of Pembroke Pines responded

We appreciate your feedback, Thomas! Thank you for choosing Lexus of Pembroke Pines, we hope to provide you with a great experience next time.

November 08, 2024

Jeff always goes out of his way to make sure his clients get the best service! Thank yoy!! More

by GAYAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff - service dept
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Nov 11, 2024 -

Lexus of Pembroke Pines responded

We are glad to hear that Jeff has always provided excellent service. Thank you for trusting Lexus of Pembroke Pines with your automotive needs!

November 08, 2024

Jeff is a professional and courteous service rep. Who takes time to understand client needs and then attempts to too resolve them. More

by GAYAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Nov 11, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jeff provided professional and courteous service at Lexus of Pembroke Pines. Our team is dedicated to understanding and meeting client needs, so it's great to know you had a positive experience!

November 07, 2024

I was informed that the front brake pads had reached the end of their life, and I had to replace them immediately. I bought the brake pads at that time at the Lexus dealer and did the change myself. When r More

by faoer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Marquez
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