Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Lexus of Pembroke Pines - Service Center
Pembroke Pines, FL
8,088 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
8,088 Reviews of Lexus of Pembroke Pines - Service Center
Sort by
March 10, 2021
Service dept people were very knowledgeable Car was Service dept people were very knowledgeable Car was clean Service on a timely manner and appointment time as planned Facilities in optimum condit Service dept people were very knowledgeable Car was clean Service on a timely manner and appointment time as planned Facilities in optimum conditions based on Covid 19 regulations More
by FIOL.LUISF
Verified CustomerEmployees Worked With
March 10, 2021
Excellent service and attention to customer. Very professional and friendly staff from front desk all through to the gentlemen who bring your car to you. Impeccable job by body shop staff. Highly sat professional and friendly staff from front desk all through to the gentlemen who bring your car to you. Impeccable job by body shop staff. Highly satisfied and will definitely recommend More
by MICHELLE
Employees Worked With
Wayne and Front Desk staff
March 10, 2021
Good service and good food lol lol lol lol lol lol lol lol lol lol lol ok lol lol lol lol lol lol lol lol lol lol lol lol ok lol lol lol lol lol lol lol lol More
by RDVABC3
Employees Worked With
March 09, 2021
Excellent service...great explanation details...very reliable...very fast service...car was very clean when returned. An excellent customer service experience. Keep it up. A big THANK YOU! reliable...very fast service...car was very clean when returned. An excellent customer service experience. Keep it up. A big THANK YOU! More
by CAC
Employees Worked With
Jeffrey
March 09, 2021
Five star service with Richard in Sales and Melissa in Service And the whole team at Lexus of Pembroke Pines… Trust confidence intelligence and customer service excellence…Best dealership I’ve ever dealt Service And the whole team at Lexus of Pembroke Pines… Trust confidence intelligence and customer service excellence…Best dealership I’ve ever dealt with… Love this place...they have earned my loyalty More
by TT
Employees Worked With
Melissa in Service. And Richard Monavis in sales
March 09, 2021
The service department was very helpful. I just purchased my vehicle and left rear tire had a nail in it. They took care the problem at no cost to me at all. my vehicle and left rear tire had a nail in it. They took care the problem at no cost to me at all. More
by SHIRLEYJFRANCOIS
March 09, 2021
Very thorough on what I will need and won’t need ,very nice ,polite and business oriented ...worked with me on the return of the rental nice ,polite and business oriented ...worked with me on the return of the rental More
by lativiahall1989
March 09, 2021
Jeremy was amazing he made my day. Love his sense of humor. I had a very good experience here this morning. Beyond pleased. Go Lexus humor. I had a very good experience here this morning. Beyond pleased. Go Lexus More
by Sweets856
Employees Worked With
March 09, 2021
The accommodations while waiting for your car to be serviced is less impressive. I am a former BMW owner and my experience while waiting was more accommodating than Lexus. They provided free snacks and serviced is less impressive. I am a former BMW owner and my experience while waiting was more accommodating than Lexus. They provided free snacks and drinks and a designated comfortable waiting area, pre and during the pandemic.Also, during the purchase of a new vehicle you would expect many company monogrammed give away (free advertisement)... More
by MISSICKLORRALYN
Employees Worked With
