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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,077 Reviews

8,077 Reviews of Lexus of Pembroke Pines - Service Center

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April 04, 2021

I came in for a new tire. I came in at 8:15 and I was out at 9:30am. Great customer service from the start. More

by MYLADYSAINTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffry
Apr 06, 2021 -

Lexus of Pembroke Pines responded

We are happy we could help! Thank you for choosing Lexus of Pembroke Pines and taking the time to review our team. Drive safely!

April 04, 2021

They are people very kind and professional! I’m very happy with the service at Lexus Pembroke Pines! Thank you so much guys! You are amazing! More

by Zulimar Herrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Arango
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Lexus of Pembroke Pines responded

We are proud to have earned your business here at Lexus of Pembroke Pines. Thank you from our entire team!

April 03, 2021

Friendly and attentive. The wait time was exactly as estimated. The service consultant listened to my story about my experience at a dealership closer to where I live. More

by Michelle D
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Apr 05, 2021 -

Lexus of Pembroke Pines responded

Michelle, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

April 03, 2021

The service is exceptional and timely. My service advisor is always on top of things and provide the necessary feed back to make a decision. More

by KESTERPETERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Apr 05, 2021 -

Lexus of Pembroke Pines responded

Thank you for posting a review about our service department! We are happy to hear that you're satisfied with your visit and we appreciate you trusting us with your vehicle. - Lexus of Pembroke Pines team

April 03, 2021

Great treatment and service the team really goes above and beyond to create an easy transition, Lexus of pines is clean throughout the whole building! Great work team More

by KIKEAI03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

April 02, 2021

My service tech Jeffrey Hernandez is very professional, courteous, knowledgeable and polite. He always takes care of me and I really appreciate it ver much. More

by JPAWLOSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great feedback! We appreciate your business and are thrilled to hear that you are so confident in Jeffrey to get the job done. Drive safely, and we hope to see you again at Lexus of Pembroke Pines!

April 02, 2021

My experience was very good. Melissa was pleasant and efficient and the employees in the Loner Car area were the same. Technically person is excellent! More

by RAFACZ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mellisa, technically assistant
Apr 02, 2021 -

Lexus of Pembroke Pines responded

Thank you for reviewing Lexus of Pembroke Pines! We are delighted to hear that Melissa's service stood out to you and we appreciate you sharing this feedback. Hope to see you next time!

April 02, 2021

I’m always pleased with my service at Lexus of Pembroke Pines. Efficient, courteous, and knowledgeable ... that’s always my experience. My service many, Jose Amaro, is top notch! 10/10 rating! More

by Mariek
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Apr 05, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Lexus of Pembroke Pines, and we will certainly let Jose know that you appreciate his help. We look forward to your next visit!

April 01, 2021

I enjoy coming to Lexus to have my car serviced especially with Jeremy being my service advisor! He listens to all concerns and needs and always assured that my car is in great hands! More

by guerreroshelly44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Lexus of Pembroke Pines responded

Thank you for your confidence in Jeremy and the team! We appreciate your support here at Lexus of Pembroke Pines.

April 01, 2021

Helped me get in and out as fast as possible when there was a long wait even with an appointment. Wish loaners were more accessible. More

by hb91288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Lexus of Pembroke Pines responded

Thank you for this feedback. We strive to deliver a seamless and efficient service experience, and it is wonderful to hear that the team went the extra mile to assist you. Drive safely, and we hope to see you again at Lexus of Pembroke Pines!

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