Lexus of Pembroke Pines - Service Center

Scheduled appt previous evening on website for 4/9/21 9:45am. Left vehicle at service location, received yellow ticket for diagnostics check/safety check. Waited in cafe. Car was not finished until 3pm. 9:45am. Left vehicle at service location, received yellow ticket for diagnostics check/safety check. Waited in cafe. Car was not finished until 3pm. Told by staff that the website is not a reliable way to schedule appts. More

Attended me in a timely and courteous manner. Kept appointment time and expected time of repairs. Expeditiously delivered clean car without inconvenience or unexpected surprises. appointment time and expected time of repairs. Expeditiously delivered clean car without inconvenience or unexpected surprises. More

Staff was excellent. My service advisor was very attentive in addressing my concerns. The work was if high quality. Work was done in a timely manner. attentive in addressing my concerns. The work was if high quality. Work was done in a timely manner. More

Very pleased with the attitude,, attention, and service, I received yesterday at your Pines location. Only suggestion is make news available on TV in waiting room. I received yesterday at your Pines location. Only suggestion is make news available on TV in waiting room. More

The service was quick, organized and friendly. The job was well detailed and nicely documented. The service advisor and crew are excellent. Nice, thank you. was well detailed and nicely documented. The service advisor and crew are excellent. Nice, thank you. More

Amazing service, everyone specially Joel very friendly and knowledgeable I was very impressed with the service I received, Thanks. You guys are the best I highly recommend your devices a very happy custom and knowledgeable I was very impressed with the service I received, Thanks. You guys are the best I highly recommend your devices a very happy customer. More

They were very helpful, thorough and I felt like they had my best interest in mind. I would not hesitate to bring my car here for service. my best interest in mind. I would not hesitate to bring my car here for service. More

Zoe was very proactive and delivered a fast service while keeping me informed of any detail and the status of the repair center. Greatly appreciate her professionalism and dedication. Thank Zoe for your ser keeping me informed of any detail and the status of the repair center. Greatly appreciate her professionalism and dedication. Thank Zoe for your services . More

I have an older Lexus. Unfortunately the service department couldn’t offer me a solution that made financial sense to repair my sunroof problem. Juan was very informative and kind with the feedback. department couldn’t offer me a solution that made financial sense to repair my sunroof problem. Juan was very informative and kind with the feedback. More

I waited 20 min b4 someone came to assist me. I never met Robert, the person that I was assigned to. Isidro was very helpful and kind. Robert, the person that I was assigned to. Isidro was very helpful and kind. More