Lexus of Pembroke Pines - Service Center

Worst service ever. Everyone is always on lunch. Unable to speak to a management person. Took 3 weeks to fix bumper and still no truck. . I have repeatedly tried to speak to management in regards to my tru to speak to a management person. Took 3 weeks to fix bumper and still no truck. . I have repeatedly tried to speak to management in regards to my truck and no one is available. Truck promised one day and 2 weeks later still trying to talk to management person about concerns about the length of time it has taken. Employees are not concern with customers satisfaction. More

Fenomenal Service. Isidro Garcia, a service consultant, and the Lexus coorporation has gained my trust when it comes to take care of my ride. See you during my next visit. and the Lexus coorporation has gained my trust when it comes to take care of my ride. See you during my next visit. More

Service was good and thorough, the issue was resolved in a timely manner. Rod our service advisor kept closely informed of the progress of the corrective repairs. a timely manner. Rod our service advisor kept closely informed of the progress of the corrective repairs. More

Positive experience every time! Picking up and dropping off my car is very convenient. As long as this service is available I will be a Lexus owner off my car is very convenient. As long as this service is available I will be a Lexus owner More

Hey to the dealership service department thank you for the outstanding service that I received at the office in Pembroke Pines. My service consultant John Steigele is the best and have been for years. Tha the outstanding service that I received at the office in Pembroke Pines. My service consultant John Steigele is the best and have been for years. Thank you for a very enjoyable experience. You have earned my respect as a honest and professional dealership More

Jeremy is the real MVP over at Lexus of Pembroke Pines. He goes over & beyond to make the customers happy not only with me but in General he’s just a Straight shooter He goes over & beyond to make the customers happy not only with me but in General he’s just a Straight shooter More

Even do it was my third time visiting this dealer thinks didn’t went good until Mr Isidro shows up for help, thanks him I had a great experience as a customer, finally. didn’t went good until Mr Isidro shows up for help, thanks him I had a great experience as a customer, finally. More

Great service as always. Had a small issues with my new car. It was brought in for check up - that went quickly and resolved. Best service car. It was brought in for check up - that went quickly and resolved. Best service More

This is a great lexus dealership! They offer great service! I had no issues getting my car serviced they offer fair prices and customer service is excellent! service! I had no issues getting my car serviced they offer fair prices and customer service is excellent! More

We been leasing all 4 of our cars through Sammy. He’s easy to reach and always is prompt about returning our calls and answering any questions we may have. He’s personable and professional and we know we easy to reach and always is prompt about returning our calls and answering any questions we may have. He’s personable and professional and we know we can trust him to get us the best deal. Carlos, our service advisor always takes care of our maintenance and gives us prompt service. More