Lexus of Pembroke Pines - Service Center

Melissa Ho has been my advisor now for a number of years. She is super knowledgable when it come to my cars and is always the upmost professional. She is super knowledgable when it come to my cars and is always the upmost professional. More

Great customer service through the entire process. Have me a loaner vehicle so that I would no be without a car Have me a loaner vehicle so that I would no be without a car More

Amazing service department with top tier technicians highly recommend . Best service experience that can be offered all around great experience and a pleasure to do business. I look forward to my next v highly recommend . Best service experience that can be offered all around great experience and a pleasure to do business. I look forward to my next visit as everyone was a pleasure to deal with . Top of the line technicians and advisors . More

Amazing service. Everybody is always very accommodating and courteous. I keep coming back to this dealership because of the service. I believe this is my 6th or 7t Everybody is always very accommodating and courteous. I keep coming back to this dealership because of the service. I believe this is my 6th or 7th car purchased at Lexus of Pembroke Pines. I wanted to change my lease to purchase, and the process was incredibly easy and smooth. Thank you!!!! More

Wonderful dealership and amazing service department. Jeff Hernandez is very knowledgeable and always answers any question I may have about my vehicle. Jeff Hernandez is very knowledgeable and always answers any question I may have about my vehicle. More

Andre was very helpful during check in. I had a few questions which he answered and followed up on the one he didn't know. The service was done in a timely fashion. Overall, I was pleased I had a few questions which he answered and followed up on the one he didn't know. The service was done in a timely fashion. Overall, I was pleased with my service visit. More

I was told the service would be an hour and a half. It ended up being only 30 minutes. Everything was done and I even got a car wash. It ended up being only 30 minutes. Everything was done and I even got a car wash. More

Horrible experience waited over 3 1/2 hours rude service advisor… I informed him I had an appointment at 3:30. He said you better reschedule it… He also informed me this is your last oil change and I told h advisor… I informed him I had an appointment at 3:30. He said you better reschedule it… He also informed me this is your last oil change and I told him I was informed I had 2 before I came he says well you’re wrong… Experience was not pleasant and awkward and very unfriendly… Waited over 3 1/2 hours for an oil change. More

Nick knows his customs and has good communication to take care of them. He is professional and nonaggressive, and he'll show me the best car that fit me. care of them. He is professional and nonaggressive, and he'll show me the best car that fit me. More

Service Mgr Afraz Hosein was professional, courteous and was able to answer all of my questions. In all of my years coming to Lexus of PP, Afraz is the best service manager I have dealt with. was able to answer all of my questions. In all of my years coming to Lexus of PP, Afraz is the best service manager I have dealt with. More