Lexus of Pembroke Pines - Service Center

Always a great experience- seamless service from start to finish- Jeremy Rivera is always a true professional- knowledgeable, friendly and efficient – I would recommend him to anyone! finish- Jeremy Rivera is always a true professional- knowledgeable, friendly and efficient – I would recommend him to anyone! More

Took too long! I was told to wait another 15 to 20 minutes that my car was being washed. My car was NEVER washed!! Thank you minutes that my car was being washed. My car was NEVER washed!! Thank you More

Great service and great customer service.the wait time was less than I expected and the service time was also way less. Not that close from me but I will definitely prefer this location was less than I expected and the service time was also way less. Not that close from me but I will definitely prefer this location More

My customer service representative was excellent. Isidro is very professional and courteous. He always values my time and clearly explains everything. I always recommend him. is very professional and courteous. He always values my time and clearly explains everything. I always recommend him. More

Welcome staff and rep Sebastian was kind, courteous and knowledgeable. I was satisfied other than my car looking dirtier then when I brought it in. knowledgeable. I was satisfied other than my car looking dirtier then when I brought it in. More

The service department does wonderful day sales department also and the whole entire crew they’re awesome . Me and my husband we both have Lexus vehicle we would recommend anyone, thank you for you department also and the whole entire crew they’re awesome . Me and my husband we both have Lexus vehicle we would recommend anyone, thank you for your great service More

Everyone was very helpful. Service was prompt and reliable. All Covid-19 protocols were followed and I felt very comfortable. Would definitely recommend to others. reliable. All Covid-19 protocols were followed and I felt very comfortable. Would definitely recommend to others. More

The service was very slow. I waited 40 minutes before I could see a service person; and it is only because I started to complain that I was able to see a service person at that time. By the way, all this a could see a service person; and it is only because I started to complain that I was able to see a service person at that time. By the way, all this and I HAD AN APPOINTMENT, which I was on time. More

John Steigele is superb. His professionalism is exemplary. Always pleasant. Gives great customer service. A true asset to the Lexus team. The world needs more people like him!! exemplary. Always pleasant. Gives great customer service. A true asset to the Lexus team. The world needs more people like him!! More

I have to give a huge shout out to Jeff Hernandez for my excellent experience at Lexus. Jeff takes care of business. He is professional, knowledgeable and super friendly. I have no hesitation in recommend excellent experience at Lexus. Jeff takes care of business. He is professional, knowledgeable and super friendly. I have no hesitation in recommending him for your auto service needs. More