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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,088 Reviews

8,088 Reviews of Lexus of Pembroke Pines - Service Center

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May 21, 2021

Excellent service quality and attention. I am very happy whit my car and the dealer lexua Pembroke Pines I recommend Thanks by your support. Federico More

by fkaswalder1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Lexus of Pembroke Pines responded

A big thanks from all of us here at Lexus of Pembroke Pines, Federico! We're thrilled that you are happy with your experience doing business with our team and we're proud to have earned your recommendation. We hope to see you again down the road!

May 21, 2021

Service was fantastic. The staff at Lexus of Pembroke pine are always very helpful. The service was done is a timely manner. I was even provided a loaner so that my day was not interrupted. More

by DANNY13FLORES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review, Danny! We are thrilled to hear that you had such a successful service experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you again down the road!

May 21, 2021

Always a pleasure with Sebastian when I bring my Lexus in for service. he makes sure everything I need is up to date and nothing is pending fir service. He’s always kind and professional. More

by lena.mckinnon
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sebastian
May 21, 2021 -

Lexus of Pembroke Pines responded

The pleasure belongs to Lexus of Pembroke Pines! Thank you for trusting Sebastian and the team with your vehicle. We'll see you again next time, Lena!

May 21, 2021

Just in for the car's 2500 mile service. The service was performed and the car was washed in a timely fashion. It happens this way every time. Jeremy text me later to see if everything went okay. Just gr More

by BILLCHIC
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review, Bill! We are thrilled to hear that Jeremy was able to assist with your vehicle and get you back out on the roads. Drive safely, and we hope to see you back at Lexus of Pembroke Pines!

May 20, 2021

Jose in the service department was great. He quickly got back to me once the technician was able to diagnosed the problem and advised what was needed and the cost to make the repair. It took two full days f More

by MARVA ADDERLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Amaro
May 20, 2021 -

Lexus of Pembroke Pines responded

Marva - Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Jose and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you again down the road!

May 20, 2021

Have my car serviced was great. Staff was helpful and friendly. Dropping off the car and getting the loaner was very quick. The work done was finished the same day! More

by DENISSEMARTINEZ03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
May 20, 2021 -

Lexus of Pembroke Pines responded

Thank you for the awesome review! We're so glad our team was able to provide such attentive and efficient service - that's our goal! Safe travels and see you next time, from all your friends here at Lexus of Pembroke Pines!

May 20, 2021

I have known Melissa for a few years now, and she has always been incredibly helpful and attentive. She and the other staff at Lexus of Pembroke Pines are always do their best to help and arrange matters More

by MATHEWMURGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
May 20, 2021 -

Lexus of Pembroke Pines responded

Thank you for your loyalty to Melissa and Lexus of Pembroke Pines! We are happy to hear that you were so well taken care of by our team and we look forward to seeing you again down the road. Safe travels!

May 20, 2021

Good service, however I though that they should have washed my car after service. However, I was pleased with the overall service and professionalism. Thank you! More

by annmaalouf43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share your experience so others can see what it's like to be a guest at Lexus of Pembroke Pines! Providing an excellent customer experience is our number one priority, so we are thrilled to hear your feedback. We will discuss this with our staff in an effort to improve our quality of service moving forward. We hope to see you again down the road. Have a fantastic day!

May 20, 2021

Great service as always. Fast and efficient. My car was finished earlier than expected. Very friendly staff and they are always helpful and friendly every time I go. More

by MJL164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
May 20, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

May 20, 2021

I’ve been going to Jeffrey for years to get my car serviced. He always make sure me and my car is taken care of and go above and beyond. All of my family and friends goes to him More

by N.HOANG07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hernandez
May 21, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Lexus of Pembroke Pines, and we will certainly let Jeffrey know that you appreciate his help. It means a lot to know that you recommend us to others, and we look forward to your next visit!

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