Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Lexus of Pembroke Pines - Service Center
Pembroke Pines, FL
7,623 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
7,623 Reviews of Lexus of Pembroke Pines - Service Center
Sort by
Verified Customer
July 02, 2024
Great experience all throughout. My product specialist was Khalid, this was my second time having him help me and I will continue to come back to him, he is great. The finance specia My product specialist was Khalid, this was my second time having him help me and I will continue to come back to him, he is great. The finance specialist was Steve and he was also great. The staff shows sincerely and value to the customers. While waiting in the lobby, every single person that passed by confirmed if I was being helped yet. Love this location and this brand. Only downside was the insurance at the end (Rep was E. Luis) but I did not let it affect the rating since this is a third party vendor. More
by RO
July 02, 2024
Quick service and excellent drop off and pick up process with loaner vehicle. Will definitely repeat the process for the next service. with loaner vehicle. Will definitely repeat the process for the next service. More
by MABRAHIEM
July 02, 2024
Service was handled quickly, however, this is the second time I request a car wash and it doesn't happen. My care was returned to me as it came. A car wash would have been nice. time I request a car wash and it doesn't happen. My care was returned to me as it came. A car wash would have been nice. More
by T.MARTINEZ327
Employees Worked With
Not sure
July 01, 2024
Other luxury dealers make the process smooth to drop off the vehicle I had to wait 30 minutes just to sign a waiver and leave the vehicle for an oil change Upon pickup seems the courtesy wash was done t the vehicle I had to wait 30 minutes just to sign a waiver and leave the vehicle for an oil change Upon pickup seems the courtesy wash was done to one side of the vehicle When I pointed it out to the lady that drove it back to me she was annoyed by my remark and left me taking by myself No biggie just lack of efficiency courtesy and customer service More
by MAMF1606
Employees Worked With
Don’t know name
July 01, 2024
It’s always good as usual: friendly and professional. I bought Rx500h . I hope it’s good choice I bought Rx500h . I hope it’s good choice More
by Teresa
