Lexus of Pembroke Pines - Service Center

Every person I have had the pleasure of interacting with in the service department have been friendly, professional and extremely courteous both on the phone and in person. in the service department have been friendly, professional and extremely courteous both on the phone and in person. More

ALWAYS A PLEASURE TO BE AT YOUR DEALERSHIP. Always helpful and always positive. Glad to have been associated for the past four plus years.Awesome experience, nice talk and everything was great, very i helpful and always positive. Glad to have been associated for the past four plus years.Awesome experience, nice talk and everything was great, very informative and clear in everything. All the staff is very professional and the dealer is great More

I have been using this dealership for twenty years I am driving my third Lexus everyone is very friendly, accommodating and knowledgeable. I will probably lease another car from them next year driving my third Lexus everyone is very friendly, accommodating and knowledgeable. I will probably lease another car from them next year More

Terrible experience, from the beginning I notice the main entrance was over booked and were many cars in line regardless I have an appointment, took about 15 minutes to someone to come and greet me, was not entrance was over booked and were many cars in line regardless I have an appointment, took about 15 minutes to someone to come and greet me, was not video or checklist done by the attendant and no safety guidelines implemented. After an inspection when the job was completed )wait time about 4 hours) I notice some of the thing what they suppose "to do" were not done by the tech. when I address this concerns with the service manager - Jose Camara he show no sympathy or care for my concerns. Regardless are minor things like top up fluids and return a car with out oil spills on the car's engine bay and finger prints all over is not right to return a car in this condition and no to do anything about it at the end the manager did no do anything regardless I show him the fluids were not done and the condition of the car. More

excellent, I have purchased 3 Lexus 350ES from this Dealership! Have Loved everyone of them! My 2013 is still used by my Granddaughter. Have loved the service Dept and Sales. My first car bought Dealership! Have Loved everyone of them! My 2013 is still used by my Granddaughter. Have loved the service Dept and Sales. My first car bought from Frank Marcela Thank You Car always returned Clean More

Service consultant Andre Rust very pleasant and professional kept me informed as car was being serviced. This was my first time with Andre but will ask for him again. professional kept me informed as car was being serviced. This was my first time with Andre but will ask for him again. More

It was a wonderful experience there, the people there is so kind, I am very excited about my new car, hopefully I can do more business with you guys, thanks so kind, I am very excited about my new car, hopefully I can do more business with you guys, thanks More

Andre was rude and had a very bad attitude towards me. He was Not a friendly rep that you would want to work with. I will be sure to not use him again. was Not a friendly rep that you would want to work with. I will be sure to not use him again. More

Great job service was good I love the service here I will send people there and up my new Thurk and got new car it good send people there and up my new Thurk and got new car it good More

We have been leasing the Lexus 350 at Lexus of Pembroke Pines for years. They provide excellent services. We leased our cars from Richard Monivis. John Steigel is our service advisor. Pines for years. They provide excellent services. We leased our cars from Richard Monivis. John Steigel is our service advisor. More