Lexus of Pembroke Pines - Service Center
Pembroke Pines, FL
8,081 Reviews of Lexus of Pembroke Pines - Service Center
Jeremy is awesome. I have been a client for the last six years and I will recommend Jeremy as your advisor in the service department years and I will recommend Jeremy as your advisor in the service department More
I have taken my car for service to only this dealership and have found the servicing of my vehicle to be the best. I have confidence in their service personnel and in my service representative. and have found the servicing of my vehicle to be the best. I have confidence in their service personnel and in my service representative. More
Juan is the best in the business! hands down The most informative and helpful advisor I’ve had. Always a pleasure when I’m being helped by him! informative and helpful advisor I’ve had. Always a pleasure when I’m being helped by him! More
Sebastian Mejia was terrific to work with and very helpful! Getting the oil changed in my car was extremely quick and effortless. Thank you very much!! helpful! Getting the oil changed in my car was extremely quick and effortless. Thank you very much!! More
Can’t get through to make a service appointment. Had to show up in person. Had trailer hitch installed. Did not quote or include wiring harness. Lucky I caught it. Manager finally made it right. show up in person. Had trailer hitch installed. Did not quote or include wiring harness. Lucky I caught it. Manager finally made it right. More
Great service as usual. Service advisor, Mr. Amaro is professional, friendly and helpful. Other staff I had contact with was also friendly. Would definitely recommend this Lexus dealer. professional, friendly and helpful. Other staff I had contact with was also friendly. Would definitely recommend this Lexus dealer. More
Took car for required maintenance. Even though my wheels are bad, they were set to 37 psi and when driving, go close to 40. Called and left message to service dept but no one called back. are bad, they were set to 37 psi and when driving, go close to 40. Called and left message to service dept but no one called back. More
Terrible Service.Vehicle was left unclean.Tires left Terrible Service. Vehicle was left unclean. Tires left with different PSI's Did not receive a copy of the Check-list Points Service so I am unaware Terrible Service. Vehicle was left unclean. Tires left with different PSI's Did not receive a copy of the Check-list Points Service so I am unaware to what has been done to the vehicle. Very long wait with minimum attention paid to customer o waiting/hold for service to be completed. More
Always a pleasure to deal with John S. In the service dept. Appointments are on time, and car is ready when promised. My scheduled maintenance is always done on time, and I can rest assured that my car w dept. Appointments are on time, and car is ready when promised. My scheduled maintenance is always done on time, and I can rest assured that my car will perform as it should. More
Easy process to make an appointment. Service Advisor was very pleasant and helpful. Car was ready when promised. In all, a very smooth and efficient process. very pleasant and helpful. Car was ready when promised. In all, a very smooth and efficient process. More