Lexus of Pembroke Pines - Service Center

Sebastián has great customer service skills, and I was able to pick up and drop off loaner fast. The loaner car I was provided was great. able to pick up and drop off loaner fast. The loaner car I was provided was great. More

Jeffery was amazing in making sure I was happy with my service. He went above and beyond and was always very pleasant to talk with service. He went above and beyond and was always very pleasant to talk with More

Great customer service, specially Melissa Ho. She always go out of her way to accommodate my requests. I have been working with her for the past 110K miles of my RX350. go out of her way to accommodate my requests. I have been working with her for the past 110K miles of my RX350. More

They do a great job as always. Service team from pick up to delivery are professional. I would have liked to have received a call from the service advisor regarding the 25K service. to delivery are professional. I would have liked to have received a call from the service advisor regarding the 25K service. More

This dealership is always courteous and pleasant. The service advisor always communicates about issues or concerns with my vehicle. I appreciate their effort to help me. service advisor always communicates about issues or concerns with my vehicle. I appreciate their effort to help me. More

My whole experience yesterday was great. I got there and didn’t have to wait much, good communication. Everyone was following the COVID protocol. I got a text went my car was ready for pick up. Again, ev didn’t have to wait much, good communication. Everyone was following the COVID protocol. I got a text went my car was ready for pick up. Again, everything was done in a timely manner. More

Appointment was on time, comfortable surroundings to wait, very nice employees, overall cleanliness pretty good. Rod Fuller was very accommodating and courteous. Car was ready prior to estimated time. wait, very nice employees, overall cleanliness pretty good. Rod Fuller was very accommodating and courteous. Car was ready prior to estimated time. More

I have received an excellent service in Lexus of Pembroke Pines since 2009. My service advisor, Jose Amaro, has been always attentive to my car needs and provide 5-star service. Pines since 2009. My service advisor, Jose Amaro, has been always attentive to my car needs and provide 5-star service. More

Great place! I love Lexus and coming here and talking to the super nice people that work at this fine establishment for all my lease needs! the super nice people that work at this fine establishment for all my lease needs! More

I’ve purchased cars and used your service department for many years and I’ve always been a satisfied customer. Thank you Scott Mankin for your amazing customer service. many years and I’ve always been a satisfied customer. Thank you Scott Mankin for your amazing customer service. More