Lexus of Pembroke Pines - Service Center

Juan is the best employee we have worked with at Pembroke Pines Lexus Including one bought our car. Lexus needs more people like Juan in higher management Pines Lexus Including one bought our car. Lexus needs more people like Juan in higher management More

When you buy a car they assist you. After that they disappear. No reply. Nobody can assist you with questions i got dent wizard plan and now nobody can help mw disappear. No reply. Nobody can assist you with questions i got dent wizard plan and now nobody can help mw More

Sebastian was great! Lexus always treats me well. Wouldn’t trade you guys for anyone else. Thank you for keeping my car in top shape!! Wouldn’t trade you guys for anyone else. Thank you for keeping my car in top shape!! More

I was told my car was washed and it was not. Also my tire was not available and had to be ordered. The drive flat tire should always be in stock as you have no other option or spare. tire was not available and had to be ordered. The drive flat tire should always be in stock as you have no other option or spare. More

My Service advisor Isidro Garcia was excellent. He was very helpful and friendly. I also worked with Kai Lee in the parts department she was super helpful and friendly too. She helped me find some ac very helpful and friendly. I also worked with Kai Lee in the parts department she was super helpful and friendly too. She helped me find some accessories for my wife's RX350. Thank you. More

None of my requests was fixed. Truck door. We’ve ordered the part several months ago. I got a phone call that it came to Lexus center. This tome it wasn’t installed. The truck door has noise. Cr ordered the part several months ago. I got a phone call that it came to Lexus center. This tome it wasn’t installed. The truck door has noise. Cruise control isn’t fixed. Drivers door is not closing from the 1st time. What for was the maintenance? More

Service was excellent! However, when I got my car it was not washed. I was looking forward to a clean car as I normally get when I pick up from a service. not washed. I was looking forward to a clean car as I normally get when I pick up from a service. More

I was charged for a service that I did not approve nor was I asked about the service before it was done. I called and left a message for Jeffery Rodriguez, but he has yet to return my call. was I asked about the service before it was done. I called and left a message for Jeffery Rodriguez, but he has yet to return my call. More

This is the worst place to have anything done to your car. I would not trust them with a toy car. I had my car messed with, because the work that was preformed was beyond horrible. car. I would not trust them with a toy car. I had my car messed with, because the work that was preformed was beyond horrible. More

Excellent service from the moment I checked in for an oil change on my 2011 Lexus RX350. John (Rep) was exceptional. Thank you so much! change on my 2011 Lexus RX350. John (Rep) was exceptional. Thank you so much! More