Lexus of Pembroke Pines - Service Center

Excellent service no wait time, Isidro answer all my questions, he is very profesional and friendly and he call me as soon my car was done. questions, he is very profesional and friendly and he call me as soon my car was done. More

Car was not washed or vacuum after service was complete. Representative was kind enough to give a detailed explanation of the work that was performed by the technician . Representative was kind enough to give a detailed explanation of the work that was performed by the technician . More

Melissa Ho is an excellent service advisor. She is always professional, courteous, and knowledgeable. She makes servicing your vehicle a a convenient and pleasant experience. professional, courteous, and knowledgeable. She makes servicing your vehicle a a convenient and pleasant experience. More

Nicholas is an excellent Salesman. He was patient and extremely knowledgeable about the products. He assisted me in my first service which made it smooth extremely knowledgeable about the products. He assisted me in my first service which made it smooth More

In and out as promised. This was my first visit to this dealership, unplanned. Needed new wiper blades. I will definitely start bringing both of my Lexus vehicles here dealership, unplanned. Needed new wiper blades. I will definitely start bringing both of my Lexus vehicles here More

Jose A. Great service advisor, straight forward and honest. Got me in and out within a reasonable time. Kept me updated with what's going on with my vehicle. honest. Got me in and out within a reasonable time. Kept me updated with what's going on with my vehicle. More

Service was excellent! My service advisor John Steigele is always professional and helpful. This time I was assisted by my new service advisor Rodney Fuller he was knowledgeable too. Receiving a written is always professional and helpful. This time I was assisted by my new service advisor Rodney Fuller he was knowledgeable too. Receiving a written list of recommended services and complimentary car wash is great. About the car wash, I like to mention, please service the machine, sometimes it skips areas. In general Lexus of Pembroke Pines provides excellent service. Thank you! More

Very quick, satisfying, and excellent service. No issues and not a long wait time for a 10K service for my vehicle. Well trained and customer savvy. and not a long wait time for a 10K service for my vehicle. Well trained and customer savvy. More

Terrible. Input wrong information and service does not compare to JM Lexus. Will drive further to not deal with this terrible service. Avoid here if possible! Thi sis not an employee problem as much as compare to JM Lexus. Will drive further to not deal with this terrible service. Avoid here if possible! Thi sis not an employee problem as much as General Management. More

Waited 30 minutes with an appointment. If I would not ask an advisor it would have been longer. The service advisor helpful attitude stopped me frm leaving an advisor it would have been longer. The service advisor helpful attitude stopped me frm leaving More