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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,076 Reviews
Call Service Center (954) 443-2020

8,076 Reviews of Lexus of Pembroke Pines - Service Center

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July 02, 2021

A pesar de un inconveniente que se presentó lo resolvieron todo gracias a Jorge Garcel el cual tiene muy buena forma y atiende bien a todos More

by SEBASTIANALFONSO910420
Recommend Dealer
Yes
Employees Worked With
Jorge Garcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sofia De Cespedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2021 -

Lexus of Pembroke Pines responded

Gracias por la reseña, Sebastian. Nos alegramos oír que Jorge y el equipo pudieron hacer las cosas bien para usted. Apreciamos su apoyo y esperamos volver a verle en Lexus of Pembroke Pines en el futuro!

July 02, 2021

Jose Amaro is about customer obsession and he's way I buy Lexus. He sends the right message to his valued customers. Thank you Jose More

by HUGOGPEREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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Jul 02, 2021 -

Lexus of Pembroke Pines responded

Hugo - We are thrilled to read your glowing feedback about Jose! He is a valuable member of our team and we will be sure to pass along your appreciation to him. Thank you for giving Lexus of Pembroke Pines your business!

July 02, 2021

My advisor Sebastián Mejia was very helpful and kind as he also was at my last service request and the 30K Prepaid Maintenance was performed according to schedule on 6/15/21. More

by genaranjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Mejia
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Jul 02, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and we will certainly let Sebastian know that you appreciate his help. We look forward to your next visit!

July 02, 2021

Best service around. Always honest about what service is needed on my vehicle. My service advisor, Jose Amaro, is the absolute best. Lexus is lucky to have him as an employee. Professional and courteous. More

by Mad4745
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Report | Print
Jul 02, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Lexus of Pembroke Pines, and we will certainly let Jose know that you appreciate his help. We look forward to your next visit!

July 01, 2021

I just came to pick up my license plate. It was fairly quick. Just had to go to cashier and sign. Why do you not mail them to the person? I live 30+ miles from so it took me longer to drive to and from th More

by TONYBURTON
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Jul 06, 2021 -

Lexus of Pembroke Pines responded

Tony - We strive to deliver accommodating service so I appreciate you taking time to share this feedback. Thank you for choosing Lexus of Pembroke Pines and making the trip out to see us. We will keep your review in mind moving forward, and if there is anything that I can do to assist you, please give me a call. Lynn Gonzales - Customer Relations Manager - 954-945-8581

July 01, 2021

i went to service my car and I wasent charge I got a call from collections today that I owe money..very poor training to employees More

by 365CONTRACTORS2018
Customer Service
Recommend Dealer
No
Employees Worked With
Osiris Barcelo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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July 01, 2021

Great service - quick in and out with no issues. Everyone is friendly. More

by HOGLELAURA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan in service, Frank Guerrero
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Jul 01, 2021 -

Lexus of Pembroke Pines responded

We are thrilled that our team delivered such friendly, efficient service! Thank you for giving Lexus of Pembroke Pines your business and your positive review. Safe travels!

July 01, 2021

Nice dealer and good service. Pricy compared to other shops More

by JULIANDIAZ1127
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa in service
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Jul 09, 2021 -

Lexus of Pembroke Pines responded

We appreciate your feedback and business, and we'll be sure to share your comments with our team, as we do try to stay competitive with pricing. Thank you for being a valued Lexus of Pembroke Pines customer - we hope to get another chance to work with you down the road. Best, Osiris Barcelo - Service Manager - (954) 443-2332

July 01, 2021

The dealership staff is nice and the Intake rep was thorough. This is my first luxury car and wish a loaner was suggested. I would have certainly appreciated A quick over view of the vehicle. I’ll just More

by FALANES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust
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Jul 06, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We do strive for accommodating service here, and I would be more than willing to speak with you directly about your vehicle and answer any remaining questions. Please don't hesitate to give me a call. Thank you, Lynn Gonzales - Customer Relations Manager - 954-945-8581

July 01, 2021

Great service extremely satisfied. Will definitely bring you guys my car again More

by KPMARINAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Ayash
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Jul 01, 2021 -

Lexus of Pembroke Pines responded

We love to hear from our happy customers - thank you so much! See you next time! - the Lexus of Pembroke Pines team

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