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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,076 Reviews
Call Service Center (954) 443-2020

8,076 Reviews of Lexus of Pembroke Pines - Service Center

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July 05, 2021

Very happy with your service . Car was done quickly and delivered clean More

by JOSEPHEMAHONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2021 -

Lexus of Pembroke Pines responded

We're thrilled for your great review. Thanks, Joseph, for coming on in to Lexus of Pembroke Pines for your vehicle service!

July 05, 2021

After using this service since 2000, without any doubt, I received the usual Prompt response for an appointment, courteous and informative about the service and service was Timely done. More

by motuck52
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Service Advisor
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Jul 06, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share! We are thrilled to hear that you have had such successful service experiences working with the Lexus of Pembroke Pines team over the years. Drive safely, and we hope to see you back again down the road!

July 04, 2021

My 6th car bought and serviced at Lexus of Pembroke Pines More

by LENDCOHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Libraty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2021 -

Lexus of Pembroke Pines responded

Our loyal customers are the reason we do what we do! Thank you for the stellar feedback and for trusting the Lexus of Pembroke Pines team with your vehicle buying and servicing needs. Come back soon!

July 04, 2021

Jose Amaro was my advisor and he was exceptional. He was professional, explained what my car needed and was very pleasant to speak with. I will always make my appointment with him. Thank you Jose for being More

by dudleyscience101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Report | Print
Jul 04, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! We are thrilled to hear that Jose went the extra mile to assist with your vehicle and get the job done. Drive safely, and we will be sure to pass on the kind words! - The Lexus of Pembroke Pines team

July 03, 2021

El tiempo de espera por servicio básico de es de mas de 2 horas increíble. La atención es buena pero la espera no tiene sentido More

by Ojeda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos
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Jul 26, 2021 -

Lexus of Pembroke Pines responded

Lo sentimos mucho por la demora con su servicio recién. Nunca intentamos incomodar nuestros clientes, y le pedimos disculpas por no cumplimos este objetivo. Vamos a compartir esta evaluación con nuestro equipo para que podamos mejorar nuestro experiencia del cliente, pero le invitamos llamar si quieres discutir esta situación. Gracias, Osiris Barcelo - Service Manager - (954) 443-2332

July 03, 2021

Excellent customer service, timely processing and clean work. Satisfied 100% More

by Rohit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro Garcia
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Jul 06, 2021 -

Lexus of Pembroke Pines responded

Rohit - we couldn't have asked for a better review! Thank you so much, from all of us here at Lexus of Pembroke Pines!

July 03, 2021

Nice service good attention . Love Pembroke Pines dealer .will be back soon More

by PATHOL_587@hotmail. Com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Ayash
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Jul 06, 2021 -

Lexus of Pembroke Pines responded

Thank you for the lovely feedback! We appreciate your loyal business and support, and we look forward to seeing you back. Drive safe! - your friends at Lexus of Pembroke Pines

July 03, 2021

Great service facility, very professional staff and ver clean facility More

by PARVINKUMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iserdio garcia
Report | Print
Jul 06, 2021 -

Lexus of Pembroke Pines responded

Thank you for the outstanding review! We're delighted to hear our team and facilities did not disappoint. We appreciate you choosing Lexus of Pembroke Pines and hope to see you again soon!

July 03, 2021

No comment. Everyone was very nice. I appreciate the excellent customer service from the service department and Jeffrey. My car is in excellent shape as a result of service at Lexus if PP. More

by Shirleybrown412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey in Service , Joseph Ayash
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Jul 06, 2021 -

Lexus of Pembroke Pines responded

Shirley - your feedback means the world to all of us here at Lexus of Pembroke Pines. Thank you for doing business with us and stopping by to leave a positive review! Take care!

July 02, 2021

All the guys were so nice and super helpful in the service department. The wait time wasn't bad at all considering they were a little busy. Always a pleasure here. More

by PAOLA77AYALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't see any pictures of the people whole helped me in the service department. Can't recall their names.
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Jul 02, 2021 -

Lexus of Pembroke Pines responded

We appreciate your feedback! Providing a seamless service experience is our goal so we are happy to hear you had a great time working with the Lexus of Pembroke Pines team. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Take care!

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