Lexus of Pembroke Pines - Service Center

The service in this dealership is not very good. This time around we waited close to 30 minutes with no one attending us even though we had an appointment. I had to seek help. No apologies either when we time around we waited close to 30 minutes with no one attending us even though we had an appointment. I had to seek help. No apologies either when we were finally helped. I was just told yeah we are really busy. More

Outstanding customer service and attention to detail. Christian was so helpful and supportive on my decision to lease the new vehicle and setting up the vehicle upon delivery Super dedicated and courteou Christian was so helpful and supportive on my decision to lease the new vehicle and setting up the vehicle upon delivery Super dedicated and courteous. More

Everyone was so professional and friendly! Rod in service and Cesar in sales was amazing! They took great care of me and my needs! Thank you all! service and Cesar in sales was amazing! They took great care of me and my needs! Thank you all! More

It's a very nice facility; employees are real attentive and polite. Hassle free service with John Steigle. Been going here to service my Lexuses over ten years. and polite. Hassle free service with John Steigle. Been going here to service my Lexuses over ten years. More

Customer service is great! Quick response and took care of the problem and got the car back to us even though it was a holiday weekend. of the problem and got the car back to us even though it was a holiday weekend. More

Excellent experience. From the time I called to make the appointment Iwas promptly greeted and the lady took care of my appointment. Later when arrived at dealership I was assigned to Sebastian who took car appointment Iwas promptly greeted and the lady took care of my appointment. Later when arrived at dealership I was assigned to Sebastian who took care of service needs. More

Had a great visit with Melissa (i believe that was her name) Customer service was great and the service was fast very happy with my experience! name) Customer service was great and the service was fast very happy with my experience! More

Timely professional service rendered. Service representatives were very professional. It is a pleasure to have the service completed in a timely manner. representatives were very professional. It is a pleasure to have the service completed in a timely manner. More

We moved into the area in November and had always been customers of North Miami Lexus. This was our first experience at Pembroke Pines Lexus and it was fabulous. We drove in with a flat tire and two very customers of North Miami Lexus. This was our first experience at Pembroke Pines Lexus and it was fabulous. We drove in with a flat tire and two very disappointed granddaughters since out trip to Lion Country Safari was in jeopardy. Chris in service was amazing. He was professional, courteous, friendly and very responsive to our situation. He arranged service for us and with Alex's help we were out in a short period of time with happy children in tow. If this is indicative of the level of service at this Lexus, we will gladly bring our car for service here. Thanks, Chris and thanks to Alex! More

They are fast efficient reliable and I have excellent customer service. If I ever have any problems they are very quick to respond to me customer service. If I ever have any problems they are very quick to respond to me More