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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
7,619 Reviews
Call Service Center (954) 443-2020

7,619 Reviews of Lexus of Pembroke Pines - Service Center

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August 02, 2024

The experience was amazing, Francesca, Boris and Juan were very helpful, dedicated and very professionals! More

by GENNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca Gaetano from sales, Boris from Finance and Juan from Insurance
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Aug 05, 2024 -

Lexus of Pembroke Pines responded

Genny, we're delighted to hear that Francesca, Boris, and Juan provided such a professional experience at Lexus of Pembroke Pines. Thanks for sharing your positive feedback!

August 02, 2024

I have no words but good vibes with the service at Pembroke.Jeremy was very polite,fast,diligent and proactive.I received my car on time.For sure will come again I used to be a client of North Miami f More

by BERROSMESTRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jeremy and the team at Lexus of Pembroke Pines provided such excellent service. Thank you for choosing us over North Miami, and we look forward to seeing you again!

August 02, 2024

Professional courteous organized clean accomodating friendly 15 words is too much to ask for come on More

by bknoppel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
U don’t know?
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Aug 02, 2024 -

Lexus of Pembroke Pines responded

Thank you for the concise yet positive feedback! We're glad to hear that our team at Lexus of Pembroke Pines met your expectations. We appreciate your support!

August 02, 2024

This was the second time taking the car for the same problem. It was finally finished and arrived back home to find blinker light not working. When called did not get an answer. Still waiting for a call More

by RICARDO.MCQUATTIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Hernandez
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August 02, 2024

Fue agradable la experiencia buen trato buenas soluciones rápidas muy buena en realidad buena atención More

by Jose yepez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Lexus of Pembroke Pines responded

Jose, nos alegra saber que tuvo una experiencia agradable con un trato y soluciones rápidas en Lexus of Pembroke Pines. Gracias por compartir su opinión!

August 02, 2024

Even though I missed my appointment they rescheduled mr and still provided a loaner. Finished everything on time. The car was clean. Excellent service More

by PEREZFRANK57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience! We're glad to hear that our team at Lexus of Pembroke Pines could accommodate your schedule and provide excellent service. Safe travels in your clean car!

August 02, 2024

Great and speedy service. Andre and the entire staff always makes me feel so at home. More

by CHERI.HEWAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Lexus of Pembroke Pines responded

We are glad to hear that Andre provided excellent service. Thanks for choosing Lexus of Pembroke Pines!

August 02, 2024

The service time was so quick and everything was done. Everyone was so pleasant. Car wash is a positive extra. More

by JUDITURNERSHORTALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose in service.
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Aug 05, 2024 -

Lexus of Pembroke Pines responded

Thanks for the great feedback! We're glad to hear you had a pleasant experience and appreciated the quick service at Lexus of Pembroke Pines. Enjoy your clean car!

August 02, 2024

Fui para servicio de cambio de aceite y filtro,rotación de ruedas, todo bien,muy amables y atentos,geacias More

by lope4711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José Amaro
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Aug 05, 2024 -

Lexus of Pembroke Pines responded

Gracias por compartir tu experiencia! Nos alegra saber que ha recibido un buen servicio en Lexus of Pembroke Pines. Esperamos verle de nuevo pronto!

August 02, 2024

I highly appreciate the interest and time that the manager and specialist invested to meet my needs, after I was disappointed with the service done at the beginning of July. The only inconvenience th More

by GONTRU3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Amaro
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Aug 05, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience. We're glad to hear that our manager and specialist at Lexus of Pembroke Pines were able to meet your needs, though we apologize for the mix-up with your appointment. We'll address this internally to ensure smoother service in the future.

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