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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
7,619 Reviews
Call Service Center (954) 443-2020

7,619 Reviews of Lexus of Pembroke Pines - Service Center

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August 09, 2024

Love the appointment process. Everything done in a timely manner. Staff attentive and informative during process. More

by JESUSPEOPLE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that you had a smooth and efficient experience with the team at Lexus of Pembroke Pines. Thanks for sharing your feedback!

August 08, 2024

Everytime I go to the dealer to do my service they’re always on point More

by JIMMY.TORRES11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Ayash
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Aug 08, 2024 -

Lexus of Pembroke Pines responded

We appreciate your business and your review! Thanks from the Lexus of Pembroke Pines Team, Jimmy!

August 07, 2024

Nobody call me when my car was ready . I was waiting for 5 hours. I feel that it is disrespectful to the customer More

by VEROMERO98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francisco Benitez
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August 06, 2024

Excellent professional attention and service. honest and very knowledgeable, give you options and take the time to work with you. will highly recommend More

by MORISREALTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Lexus of Pembroke Pines responded

Thank you for the recommendation! We're delighted to hear that our team at Lexus of Pembroke Pines provided excellent service and attention. We appreciate your support!

August 05, 2024

Pretty good dealership. Thank you for the service, ?Just need a little better waiting room or waiting area. More

by ssands1069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Lexus of Pembroke Pines responded

Thank you for the feedback! We're glad to hear you had a good experience at Lexus of Pembroke Pines. We'll definitely take your suggestion about the waiting area into consideration.

August 05, 2024

I found the customer service to be more professional and of a higher quality when compared to the last time I visited the dealership. More

by aquila320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Aug 05, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that you noticed an improvement in our customer service at Lexus of Pembroke Pines. Thank you for sharing your experience!

August 05, 2024

A disaster! They made me wait, in the end they didn't check my car, they filled a tire badly, etc. I came out very annoyed and disappointed with this service! More

by GABY_URD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Xxxxxxxxx
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August 05, 2024

Andre is very professional and helpful. Appreciate his help and support. Check in is very easy More

by Rxlynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
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Aug 06, 2024 -

Lexus of Pembroke Pines responded

Thank you for the great review. We look forward to seeing you again at Lexus of Pembroke Pines!

August 04, 2024

Excellent customer service and great communication during time car is in for service. Repairs performed without any issues. More

by nixpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your positive experience with Lexus of Pembroke Pines! We're glad to hear our team provided excellent service and communication during your visit. Safe travels ahead!

August 04, 2024

Excellent quality control in the repair department! That is the reason why I always go back for any repairs in my car More

by cesarluis.rn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna
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Aug 05, 2024 -

Lexus of Pembroke Pines responded

Thank you for your loyalty and positive feedback! We're delighted to hear that our repair department at Lexus of Pembroke Pines consistently meets your expectations. We'll continue striving to provide excellent service!

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