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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
7,614 Reviews
Call Service Center (954) 443-2020

7,614 Reviews of Lexus of Pembroke Pines - Service Center

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November 17, 2024

Always provides excellent service. All staff was professional and attentive to my needs. Thank you for the service you provided to me during my visit. More

by SABRINA.TAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Bautista
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Nov 18, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that you received excellent service from our team at Lexus of Pembroke Pines. Thank you for acknowledging the professionalism and attentiveness of our staff during your visit!

November 17, 2024

Service advisor (Jeremy) was very attentive and professional, He delt seamlessly with the extended warranty company to process the claim. Kept me informed of the status of my repair throughout the More

by agzx14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jeremy provided attentive and professional service at Lexus of Pembroke Pines. It's great to know the process was seamless, and you appreciated the service loaner! Thank you for choosing us for your vehicle's needs.

November 16, 2024

Excellent customer service and the staff is always kind and professional! Thank you so much for the excellent care you give! More

by SIMSFLOW35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that you received excellent care from our team at Lexus of Pembroke Pines! Thank you for the kind words and support. We look forward to serving you in the future!

November 16, 2024

Very helpful and knowledgable . Will definitely continue to be a customer and buy another car in 2 other years . More

by KERNAGHG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that you found our team at Lexus of Pembroke Pines helpful and knowledgeable! We look forward to welcoming you back for your next car purchase in the future.

November 15, 2024

Love taking my vehicles here. Special thanks to Jeffrey for making my experience nice and easy. More

by HEAVYCHEVY96.SJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hernandez
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Nov 15, 2024 -

Lexus of Pembroke Pines responded

Thank you for choosing Lexus of Pembroke Pines! We will pass along your thanks to Jeffrey. See you next time!

November 15, 2024

Jeremy is amazing,very professional and very nice with me every time I go the dealer . More

by MICHELITA_04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Lexus of Pembroke Pines responded

We are so glad that Jeremy was kind and professional. Thank you for sharing with Lexus of Pembroke Pines and leaving us a five-star review.

November 15, 2024

Clear break down of cost by Jose prior to starting job. Was able to make an informed decision. Clear communication. More

by FRANCESWILTSHIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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Nov 18, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jose provided clear communication and helped you make an informed decision at Lexus of Pembroke Pines. Thank you for sharing your experience with us!

November 14, 2024

Excellent service I am a loyal customer for over 20 years, I will always recommend you , More

by bella.levin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Lexus of Pembroke Pines responded

Bella, thank you for being a loyal Lexus of Pembroke Pines customer for the past 20 years! We appreciate your ongoing trust in our team and five-star review.

November 14, 2024

Fast, reliable and easy. Drop off was hassle free and so was pick up. Courtesy check up’s were great! More

by ANACAREN.AGUILAR1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara
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Nov 14, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us at Lexus of Pembroke Pines! We're happy to hear that the process was smooth and hassle-free, and we look forward to serving you in the future.

November 14, 2024

Great customer service Attentive courteous Communicative Right expectations Right on time Great follows up on the car service More

by JOELSSAJIUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dayron Armenteros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Lexus of Pembroke Pines responded

Joel, thank you for highlighting the attentive and communicative service at Lexus of Pembroke Pines! We're glad to hear everything was timely and met your expectations. We appreciate your feedback!

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