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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
7,617 Reviews
Call Service Center (954) 443-2020

7,617 Reviews of Lexus of Pembroke Pines - Service Center

Sort by
September 11, 2024

customer service always great that's what keep coming back. never have any complaints about anything. More

by anitaandreacooley43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Bautista
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Sep 11, 2024 -

Lexus of Pembroke Pines responded

Anita, we're delighted to hear that our customer service keeps you coming back! Thanks for your continued support of Lexus of Pembroke Pines.

September 11, 2024

Easy, smooth, very professional. Service Tech kept me informed and was attentive and supportive. Overall, great job! More

by celada.lucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember his name but he did a great job!
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Sep 11, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that our Service Tech provided attentive and supportive service at Lexus of Pembroke Pines. Thanks for sharing your positive experience!

September 11, 2024

Excelente servicio y atención al cliente, satisfecho con todo, como siempre, todo el personal muy amable.Gracias More

by ANIAREMEDIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Genao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Lexus of Pembroke Pines responded

Gracias por compartir su experiencia positiva con nosotros! Nos alegra saber que recibió un excelente servicio en Lexus of Pembroke Pines. Esperamos seguir atendiéndole en el futuro!

September 10, 2024

Excellent from pull up to competition kept informed along the process and was completely satisfied More

by MELJAN2762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
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Sep 10, 2024 -

Lexus of Pembroke Pines responded

Your kind review warms our hearts! Thank you from the Lexus of Pembroke Pines Team.

September 10, 2024

Jeremy was very pleasant and efficient during our interaction! He offered services without pressure. I appreciated this! More

by lmjohnson33023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jeremy provided a pleasant and pressure-free experience at Lexus of Pembroke Pines. Thanks for sharing your feedback!

September 10, 2024

The waiting time could be less, but rather than that all was great. Tony was a great help. More

by Konstantin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
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Sep 11, 2024 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review Lexus of Pembroke Pines, Konstantin. Tony will appreciate your kudos!

September 09, 2024

The customer service was excellent. They see what you need and give you excellent feedback More

by ECHARLES7391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Lexus of Pembroke Pines responded

Your kind review warms our hearts! Thank you from the Lexus of Pembroke Pines Team.

September 09, 2024

Jose Amaro is always helpful and courteous and efficient. it is the reason I come back. More

by YPKATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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Sep 10, 2024 -

Lexus of Pembroke Pines responded

Thank you for reviewing Jose and Lexus of Pembroke Pines! We hope to assist you again in the future!

September 09, 2024

Cannot get through on the phone Transferred to wrong party all the time Car ready but no one called Spanish speaking station in the waiting room lobby, geezas, I was wondering if I was in a Spanish s More

by SADIE114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I was in the service department
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September 08, 2024

Jose, provided excellent customer service. He explained required work for my vehicle and available options. More

by wmartin7
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Report | Print
Sep 10, 2024 -

Lexus of Pembroke Pines responded

Martin, thanks for sharing your positive experience with Jose and the team at Lexus of Pembroke Pines! We're glad to hear you received excellent customer service.

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