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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,117 Reviews

8,117 Reviews of Lexus of Pembroke Pines - Service Center

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May 03, 2025

Excellent work and exceptional customer service. Jose was a great help and kept me updated on my car’s progress. More

by egonza78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José Amaro
May 05, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience! We're delighted to hear that Jose provided excellent service and kept you informed at Lexus of Pembroke Pines. We appreciate your feedback and look forward to serving you again in the future!

May 03, 2025

Thanks to jose amaro and his team of excellent technicians always get the job done right. Personalized service is always a must. They deliver. Thank you jose for always taking care of the whole fa More

by OTTOSUJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José amaro
May 05, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jose Amaro and the team at Lexus of Pembroke Pines consistently provide excellent service for you and your family. Thank you for trusting us with your automotive needs!

May 03, 2025

My vehicle service was great as expected. Andre Rust took care of me with great customer care More

by FAAHLEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eid Alkabouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Rust
May 05, 2025 -

Lexus of Pembroke Pines responded

Thanks for the shoutout to Andre! We appreciate your support here at Lexus of Pembroke Pines.

May 03, 2025

Sarah is great and very helpful and I would recommend her again, thank you so much More

by MISBAHFARID
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
May 05, 2025 -

Lexus of Pembroke Pines responded

Thanks for choosing Lexus of Pembroke Pines. Sarah will appreciate the shoutout!

May 03, 2025

Great services and the people on the service department is always attentive to resolve questions. My car is perfect and they fixed a sensor on my back door. More

by BCORTES06NEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that our service department at Lexus of Pembroke Pines was attentive and resolved your questions! It's great to know your car is in perfect condition now. Thank you for choosing us!

May 03, 2025

Excellent service and staff, especially Gonzalo Dussan. He helped me with all the process. Thank you More

by SABMI95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gonzo Dussan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Lexus of Pembroke Pines responded

We are glad to hear that Gonzalo was great to work with. Thanks for choosing Lexus of Pembroke Pines!

May 03, 2025

Jeff is always right to the point, very helpful, and economically conscious. He excels in services. More

by jggarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hernandez
May 05, 2025 -

Lexus of Pembroke Pines responded

We are glad to hear that Jeff has provided excellent service. Thanks for being a valued client of Lexus of Pembroke Pines.

May 02, 2025

Jeremy was great. He was courteous and efficient. The service was also prompt and fixed the issue with my car with little to no inconvenience on my end. More

by michelle.hyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Lexus of Pembroke Pines responded

Michelle, we're glad to hear Jeremy and the team at Lexus of Pembroke Pines provided you with efficient service. Thanks for sharing your experience!

May 02, 2025

Jeremy really took care of me like he always does, making sure that he leaves no stone unturned. I always feel confident that my car is in good hands with Jeremy. More

by stacnsteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jeremy consistently provides you with exceptional service at Lexus of Pembroke Pines. Your confidence in our team means a lot, and we're here whenever you need us, Steve!

May 01, 2025

The overall experience is similar everytime - chaotic, unorganized, I have yet to be able to obtain the same service advisor twice. The name of my previous advisor is not shown regardless of the date se More

by STEVEM151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darren Lusane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Marquez