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Lexus of Pembroke Pines - Service Center
Pembroke Pines, FL
7,880 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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7,880 Reviews of Lexus of Pembroke Pines - Service Center
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Verified Customer
February 15, 2025
The service was quick and efficient . The experience was outstanding. Jeff handled my request promptly . I will highly recommend this place . Thanks Lexus of Pembroke Pines . The experience was outstanding. Jeff handled my request promptly . I will highly recommend this place . Thanks Lexus of Pembroke Pines . More
by LORELYN
Employees Worked With
Jeff Hernandez
February 15, 2025
The people at the dealer were very friendly and polite about their work. We were very happy with the service about their work. We were very happy with the service More
by HERMANBERAS
Employees Worked With
February 14, 2025
Not happy that they think it's acceptable to have a crease on the armrest from factory wrapping it way too tight and they don't fix it even after got escalated very high at the dealership. Even though crease on the armrest from factory wrapping it way too tight and they don't fix it even after got escalated very high at the dealership. Even though when they had me look it over before I purchased it brand new I mentioned it to them and they told me they would take care of everything. Just very disappointed that you spend so much money on a Lexus and you leave with a crease in the armrest that you will see every single day. They took care of the other things (ding in door, deep scratch on Rear button,...), but the car was not even washed or detailed. It had coffee on the passenger seat. Just not even close to the Lexus experience I heard about and was expecting. I would not recommend this deaelership. It's appearance iss undesirable as well. The other dealerships are much more appealing. The salesman I dealt with was Top Notch though and very knowledgeable. More
by neil.springer
Employees Worked With
Imani
February 14, 2025
Jose is a wonderful service rep. He is friendly, patient (explaining all the work that would be done), and most importantly, trustworthy. I would highly recommend him. He is friendly, patient (explaining all the work that would be done), and most importantly, trustworthy. I would highly recommend him. More
by lexusdriver
Employees Worked With
Jose in the service department
February 13, 2025
Para todos los empleados excelente servicio y buena atencion estoy contento con el cuidado que se le da a los autos atencion estoy contento con el cuidado que se le da a los autos More
by BABYUDEL
February 13, 2025
Jeremy Rivera has been my point of contact for all my service needs, and I couldn't be more pleased with his professionalism, knowledge, and dedication. He always takes the time to thoroughly explain the service needs, and I couldn't be more pleased with his professionalism, knowledge, and dedication. He always takes the time to thoroughly explain the necessary repairs, answer my questions patiently, and keep me updated on the status of my vehicle. He makes the entire service process smooth and stress-free. Beyond his technical expertise, Jeremy's friendly and approachable demeanor makes him a pleasure to work with. He goes above and beyond to ensure my satisfaction, and I always feel confident that my car is in good hands. He is a true professional and a credit to your dealership. More
by MICHAEL@ELITEBANDL.COM
Employees Worked With
February 13, 2025
This dealership is always helpful and schedules appointments timely and gets service done well and keeps me updated of all progress. appointments timely and gets service done well and keeps me updated of all progress. More
by LISETTI13
Employees Worked With
February 13, 2025
My issue was handled with extreme customer care as i have always experienced with This Lexus dealer. always experienced with This Lexus dealer. More
by eric@ejbpa.com
