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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
7,614 Reviews
Call Service Center (954) 443-2020

7,614 Reviews of Lexus of Pembroke Pines - Service Center

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November 20, 2024

Great service always professionals. Pickup and drop off were fairly easy as well. Very happy with service. More

by lmiadolphin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that you had a positive experience with our team at Lexus of Pembroke Pines. Thank you for your kind words and support!

Nov 21, 2024 -

lmiadolphin responded

Wish everything else was as good as the service department. Your sales and Sales manager have become like used car sales people from the 80's. Terrible service, communication and absolutely no transparency in those departments

November 19, 2024

Pembroke Pines Lexus is very efficient and they keep you updated from the time you drop your vehicle off. My service advisor Andre is always superb and he’s very knowledgeable and helpful More

by DBLUVSME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust
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Nov 19, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Andre and the team at Lexus of Pembroke Pines provided you with efficient service and kept you informed throughout your visit. Thank you for sharing your positive experience!

November 19, 2024

Scratch my middle console and did not reset my computer after the oil changed very disappointing with the service. More

by HERKINGPINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Person, work on car
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November 19, 2024

Speedy reception and check-in. Service Advisor, Tony Marquez is incredible!! In and out in less than 15 minutes. More

by CFARELLANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
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Nov 20, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Tony provided such efficient service at Lexus of Pembroke Pines! Thank you for sharing your experience, and we look forward to welcoming you back in the future.

November 18, 2024

Especially the work of the dealer with my car , congratulations for have good day w More

by ZULEMA.RODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Report | Print
Nov 18, 2024 -

Lexus of Pembroke Pines responded

Zulema, thank you for leaving Lexus of Pembroke Pines a five-star review. We are happy to hear that our team provided good service.

November 18, 2024

Service was very quick and found prices to be fair. Communication was clear and wait time was short. More

by BMENDOZA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Report | Print
Nov 18, 2024 -

Lexus of Pembroke Pines responded

Thank you for trusting Lexus of Pembroke Pines with your business!

November 18, 2024

Jose was excellent and everybody was great. It’s always a very very good experience More

by tito021974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Nov 18, 2024 -

Lexus of Pembroke Pines responded

We are glad to hear that Jose and the Lexus of Pembroke Pines team have provided excellent service. See you next time!

November 18, 2024

Always the best! I took the car in for a humming noise and per usual Jeffrey got me in a loaner and my way while they checked and fixed the issue. More

by BANI.SANTOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hernandez
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Nov 18, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jeffrey provided you with excellent service and a seamless experience at Lexus of Pembroke Pines. Thank you for trusting us with your vehicle needs!

November 18, 2024

By far the worst dealership experience I’ve encountered. I brought in my 2025 Lexus NX 250 premium in for its first service (5K complimentary maintenance) and in less than 24 hours needed my car towed from More

by Chynna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Osiris Barcelo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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November 17, 2024

Melissa Ho was simply amazing I’d been hearing a noise in my brakes for some time and she understood the situation got to it and for me taken care of !!! She’s super fast and efficient love down. More

by TMO3113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
Report | Print
Nov 18, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Melissa provided such efficient service for your brake issue at Lexus of Pembroke Pines! Thank you for sharing your experience, and we're here whenever you need us.

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