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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
7,617 Reviews
Call Service Center (954) 443-2020

7,617 Reviews of Lexus of Pembroke Pines - Service Center

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September 23, 2024

Resolví mi problema excelente tratos y buen trabajo no tube dificultad excelente todo muy bien ok More

by arciaanaisabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris Argudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Lexus of Pembroke Pines responded

Nos alegra saber que hemos podido ofrecerle un excelente servicio en Lexus of Pembroke Pines, Isabel!

September 23, 2024

The experience quick and easy. He was able to get me in and out within an hour. I highly recommend him. More

by TOMANTONY66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that your visit to Lexus of Pembroke Pines was a breeze. Thanks for the recommendation!

September 22, 2024

Very good customer service. Mellissa Ho is an excellent agent and good in customer service More

by moniqueberry11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mellissa Ho 5 stars
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Sep 23, 2024 -

Lexus of Pembroke Pines responded

Monique, thank you for sharing your support of Lexus of Pembroke Pines! We are delighted that Mellissa was a pleasure to work with.

September 22, 2024

Great service. The car finished faster than anticipated. Fast and Friendly service. Lots of space to wait for the car. More

by CORINTH009
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Lexus of Pembroke Pines responded

Thank you for the wonderful feedback! We're glad to hear that our team at Lexus of Pembroke Pines provided fast and friendly service and that you found our waiting area spacious. We appreciate your support!

September 22, 2024

Great customer service . He gave me that personal attention and helped to decrease my anxiety about the car. I truly appreciated the way that he treated me . Thank you Jere More

by DNURSEMARCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jeremy provided you with excellent service and helped ease your anxiety at Lexus of Pembroke Pines. Thanks for sharing your experience!

September 21, 2024

My interaction with Rafael and Darryl was fantastic. I have referred several people to have that same stellar customer service. More

by SJONESRUFF
Recommend Dealer
Yes
Employees Worked With
Rafael Genao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl Garib
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Sep 23, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your positive experience with Rafael and Darryl at Lexus of Pembroke Pines! We appreciate the referrals and are glad to hear about the fantastic service.

September 21, 2024

Rapidez e interes en solucionar el problema, calidad del trabajo, amables y profesionales, sin embargo no pudieron solucionar todos las necesidades del vehiculo, aun espero aviso para cambiar un fusible que More

by BELKISCUBA15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 21, 2024

The first person who receive your vehicle has not courtesy and appear not trained for that kind of job. More

by LARORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaime Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No name of that person
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September 21, 2024

I waited longer than expected to have a headlight changed. Overall I always have a good experience. Jose Amaro takes good care of me. More

by Janie Bloss
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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Sep 23, 2024 -

Lexus of Pembroke Pines responded

Janie, thank you for your patience and understanding! We're glad to hear that Jose continues to take good care of you at Lexus of Pembroke Pines.

September 21, 2024

The service is always good…Jose is very thorough and very efficient . I love Lexus Pembroke Pines deal More

by Loretta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Sep 23, 2024 -

Lexus of Pembroke Pines responded

Loretta, we're delighted to hear that Jose provided thorough and efficient service at Lexus of Pembroke Pines. Thanks for sharing your positive experience!

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