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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
7,617 Reviews

7,617 Reviews of Lexus of Pembroke Pines - Service Center

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September 30, 2024

Jeremy was a caring service advisor. He made my experience at Lexus enjoyable. Thanks Jeremy. More

by DEBRADAYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lexus of Pembroke Pines responded

Jeremy will be touched by this high praise, Debra. Thanks for putting your trust in Lexus of Pembroke Pines!

September 30, 2024

Great service and my advisory really helped me out by fixing my tire when I was told that it couldn’t be fixed. More

by CECI5177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that our team at Lexus of Pembroke Pines was able to assist you with your tire issue! Thanks for sharing your positive experience. Safe travels ahead!

September 30, 2024

I have been going to this dealership for 6 years and unfortunately the service has been getting worse. Every time I need my car serviced I have to make sure it was done right. Last week I needed somethi More

by Donald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francisco Bautista
September 30, 2024

The service at Kendal Lexus parts is so bad and to come to pines is such an amazing experience. Tony was polite and very communicative. More

by DHGMENDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tony marquez
Sep 30, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Tony provided you with excellent service at Lexus of Pembroke Pines. Thanks for sharing your positive experience!

September 30, 2024

Tony maquez was my advisor and was great very honest and professional i will definitely ask for him again More

by Williamcast1209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony marquez
Sep 30, 2024 -

Lexus of Pembroke Pines responded

Thank you for the kind words! We're delighted to hear that Tony provided honest and professional service at Lexus of Pembroke Pines. We look forward to assisting you again in the future!

September 30, 2024

Great customer service. Friendly and knowledgeable staff. Will highly recommend family and friends to visit More

by BANDOOJANET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lexus of Pembroke Pines responded

Thank you for the kind words! We're delighted to hear that our team at Lexus of Pembroke Pines provided great customer service. We appreciate your recommendation and look forward to welcoming your family and friends!

September 30, 2024

My experience with this dealership so far has been positive. This was my second time coming for service and both times they were professional and attentive More

by mspreston357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your positive experience with Lexus of Pembroke Pines! We're glad to hear our team has been professional and attentive during your visits. We look forward to serving you again in the future!

September 30, 2024

Jose Amaro is the best! He is knowledgeable and is always there when I need him! More

by STEVENSACHS69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Sep 30, 2024 -

Lexus of Pembroke Pines responded

We are glad to hear that Jose has provided attentive and knowledgeable service support. Thank you for trusting Lexus of Pembroke Pines with your automotive needs!

Oct 01, 2024 -

STEVENSACHS69 responded

Lexus at Pembroke Pines and Jose are a team I would not leave! The best! Thank you!

September 30, 2024

Seals men Extremely prompt, Great customer service, overall excellent. Wouldn’t go anywhere else. Pleased More

by Shaetj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lexus of Pembroke Pines responded

Shaetj, thank you for the glowing review! We're delighted to hear that our team at Lexus of Pembroke Pines provided excellent service. We look forward to serving you again in the future!

September 29, 2024

I am so happy that Jeremy is back at Lexus of Pembroke Pines. I missed him. He is friendly, eager to help, and an AWESOME advisor. He is above the rest. More

by BARONCOUNSELING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jeremy made such a positive impact during your visit to Lexus of Pembroke Pines! Thank you for sharing this wonderful feedback.

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