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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
7,615 Reviews

7,615 Reviews of Lexus of Pembroke Pines - Service Center

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October 07, 2024

Amazing service and Jose is the best. .He really goes above and beyond for the customers. Thank you Jose ! Always a pleasure More

by tyneshiabibby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Oct 07, 2024 -

Lexus of Pembroke Pines responded

Tyneshia, we're delighted to hear that Jose provided you with exceptional service at Lexus of Pembroke Pines. Thank you for sharing your experience!

October 06, 2024

Service Department always provide excellent service, but Sales did not send in my extended warranty information to Lexus on time causing some delay at initial service. More

by GODLY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Oct 07, 2024 -

Lexus of Pembroke Pines responded

Thank you for your feedback! We're glad to hear that our Service Department at Lexus of Pembroke Pines has been providing excellent service. We apologize for the delay with your extended warranty information and appreciate your patience as we work to improve this process.

October 06, 2024

Service advisor was prompt on dealing with extended warranty and getting both items requested approved. Kept me well informed during the whole process. More

by agzx14
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that our service advisor at Lexus of Pembroke Pines provided prompt and informative assistance with your extended warranty. Thank you for sharing your positive experience!

October 06, 2024

Dulce was great. Thank you for the efficient and friendly service. Would recommend to friends and family. More

by cfernandez.rexach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dulce Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Dulce provided you with efficient and friendly service at Lexus of Pembroke Pines! Thank you for recommending us to your friends and family. We appreciate your support!

October 06, 2024

Service advisor was prompt on dealing with extended warranty and getting both items requested approved. Kept me well informed during the whole process. More

by agzx14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that our service advisor at Lexus of Pembroke Pines provided prompt and informative assistance with your extended warranty. Thank you for sharing your positive experience!

October 06, 2024

Good customer service. Willing to work outside the box to get you the car you want. Thank you Amed for your service! More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amed Rordiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Lexus of Pembroke Pines responded

Thank you for the positive feedback! We're delighted to hear that Amed and our team at Lexus of Pembroke Pines provided excellent service. Enjoy your new car, and let us know if there's anything else we can do for you!

October 05, 2024

Jeffry was excellent! Everything was great and the services was exceptional, great service provided thanks More

by jrlopezchacon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffry Hernandez
Oct 07, 2024 -

Lexus of Pembroke Pines responded

Jrlopezchacon, we're delighted to hear that Jeffry provided exceptional service at Lexus of Pembroke Pines! Thank you for sharing your experience with us.

October 05, 2024

Excellent customer service and fast service! ! Andre is very professional and attentive. Eddie Santos is such an amazing tech. Full of knowledge in his products. Definitely will recommend to my f More

by MELISSAMRBL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre/ Eddie
Oct 07, 2024 -

Lexus of Pembroke Pines responded

Thank you for the fantastic feedback! We're delighted to hear that Andre and Eddie provided excellent service at Lexus of Pembroke Pines. We appreciate your recommendation and look forward to serving you again in the future!

October 05, 2024

I have a great service Advisor, Afraz. He always makes my experience smooth and great. More

by clisena17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afraz Hoisen
Oct 07, 2024 -

Lexus of Pembroke Pines responded

Thank you so much for leaving Lexus of Pembroke Pines a five-star review! We are glad that Afraz was a pleasure to work with. Safe travels!

October 05, 2024

Efficient clean fast and reliable Basically that is a good Dealer all about Responsible I recommend it More

by JUANAYRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Lexus of Pembroke Pines responded

Juanayra, thank you for recommending Lexus of Pembroke Pines! We're delighted to hear that our team provided efficient and reliable service. We appreciate your support!

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