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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,080 Reviews
Call Service Center (954) 443-2020

8,080 Reviews of Lexus of Pembroke Pines - Service Center

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March 09, 2025

Great service and service adviser. Will return for next service visit as always and ongoing. Thanks More

by METK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
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Mar 10, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that you had a great experience with our service advisor at Lexus of Pembroke Pines! We look forward to welcoming you back for your next visit. Thanks for choosing us!

March 09, 2025

I really like the great Service the provide to the customers, wonderful team and Jeremy is very friendly so keep like this. More

by lousder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Lexus of Pembroke Pines responded

Thank you for the positive feedback! We're delighted to hear that Jeremy and our team at Lexus of Pembroke Pines provided great service. We appreciate your support and look forward to serving you again in the future!

March 08, 2025

amazing service like always great customer service and prompt service very easy to make appointment More

by AMART.0827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Lexus of Pembroke Pines responded

We're glad you enjoyed working with us! We appreciate your business and hope to see you for another amazing visit to Lexus of Pembroke Pines.

March 08, 2025

I love my dealership! The customer service is always top notch and everyone is friendly and kind. Melissa has been my service specialist for years and I wouldn’t have it a More

by lagermo77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
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Mar 10, 2025 -

Lexus of Pembroke Pines responded

It's fantastic to hear that you've had such a positive experience with Melissa and the team at Lexus of Pembroke Pines! We're delighted to know our customer service continues to impress. Thank you for your loyalty!

March 08, 2025

The overall service at this location has declined. Loaner cars are no longer available, and the car wash after service is mediocre. While everyone is professional and respectful, my main concern is th More

by NELSON.F
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pastukhov
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Hector
4.0
This rating includes all reviews, with more weight given to recent reviews.
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March 08, 2025

Lexus of Pembroke Pine were very accommodating! Thank you Mr. Andre Rust for your outstanding service! More

by tarsha_wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre from Service Dept
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Mar 10, 2025 -

Lexus of Pembroke Pines responded

Tarsha, we're delighted to hear that Andre provided outstanding service at Lexus of Pembroke Pines! Thank you for sharing your experience with us!

March 08, 2025

Excellent experience, Jeff Fernandez was very professional, friendly and helpful during the time my car was at Dealership. More

by GINA5545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Fernandez
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Mar 10, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jeff provided you with a professional and friendly experience at Lexus of Pembroke Pines. Thank you for sharing your positive feedback, Gina!

March 08, 2025

It was a very noce experience speedy aervice the agent really explained everything. Ery clearly and was very polite More

by jphilogene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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March 07, 2025

I’m really satisfied with the service that I received at the Lexus dealership. Excellent service keep up the good work. More

by mybfranc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Mar 07, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that you had an excellent experience at Lexus of Pembroke Pines! Thank you for the kind words, and we'll strive to keep up the great work.

March 07, 2025

It is quite surprising that Lexus of Pembroke Pines has not yet embraced modern technology to effectively communicate with customers regarding vehicle issues or necessary replacements. Many dealerships, in More

by cyndifranco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony service rep didn’t assist me Kevin
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