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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
7,615 Reviews
Call Service Center (954) 443-2020

7,615 Reviews of Lexus of Pembroke Pines - Service Center

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October 14, 2024

Jeremy very nice, if I can put 10star I will do that , I’m so glad I come to Jeremy More

by nannanliang0412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Lexus of Pembroke Pines responded

Thank you for stopping by to share a positive review of Jeremy and Lexus of Pembroke Pines!

October 13, 2024

I went there the last time for my seat problem and they said they will contact me after but now it’s almost a month but I still haven’t received any response from them. More

by VANCONGTRI313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
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October 12, 2024

Wasn’t me. Stope emailing me. I haven’t been to Pembroke in years. The last few times I went was awful. More

by ALHUTCHISON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk. Wasn’t me
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October 12, 2024

Personal are good, the service was pretty fast, the waiting area is nice and the general attention is excellent More

by norellybell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaetano Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us at Lexus of Pembroke Pines! We're delighted to hear that our team provided excellent service and made your visit comfortable. We look forward to welcoming you back in the future!

October 11, 2024

I called the service department that same morning for an appointment. Within 2 hours, I was at the dealership for my appointment. My car was ready in 2 hours. Great service. More

by notym411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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Oct 11, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that our service department at Lexus of Pembroke Pines was able to accommodate your needs so promptly! Thank you for sharing your experience, and we look forward to assisting you again in the future.

October 11, 2024

la atencion de jeffery fue exelente . el inconveniente fue que tube que volver 4 veces para resolver el mismo problema. More

by MENACHEM.BARSILAI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffery hernandez
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October 11, 2024

José Amaro was very helpful, informative, and professional. He always explains everything very well and tries to help. More

by Lex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Report | Print
Oct 15, 2024 -

Lexus of Pembroke Pines responded

Lex, we're delighted to hear that José provided such helpful and informative service at Lexus of Pembroke Pines. Thank you for sharing your experience with us!

October 11, 2024

I have been coming at this location to get my services done for the past 10 years and my ADVISER ANDRE RUST always has been an AMAZING. If he is off I will wait until he comes back to get my services done More

by CUBANOHAITIANO1508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANDRE RUST
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Oct 15, 2024 -

Lexus of Pembroke Pines responded

Thank you for your loyalty over the past decade! We're delighted to hear that Andre has consistently provided amazing service at Lexus of Pembroke Pines. We appreciate your trust and look forward to serving you again soon!

October 11, 2024

Melissa is always great to work with and keeps me update of status oc car. More

by JHKLEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
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Oct 15, 2024 -

Lexus of Pembroke Pines responded

Jhklein, thanks so much for the 5-star review of Lexus of Pembroke Pines! We'll make sure your kind words reach Melissa.

October 10, 2024

Great customer service Donna exceeded expectations, good communication . Fast during inspection just enough paperwork. Congratulations More

by RCARRASQUILLO1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna
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Oct 10, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience! We're delighted to hear that Donna provided exceptional service at Lexus of Pembroke Pines. We appreciate the feedback and look forward to serving you in the future!

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