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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,075 Reviews

8,076 Reviews of Lexus of Pembroke Pines - Service Center

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March 14, 2025

Fasts and easy , excellent customer service. . The advertiser is great. But I never denied fix my tire , the shop forgot to charge the battery of my LEXUS KEY FOB (I replaced it with my money) More

by blanki0828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Came to this location to purchase a vehicle. Everyone was nice. They were not pushy and the process was very smooth. More

by NKTTAYLOR
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that your experience at Lexus of Pembroke Pines was smooth and enjoyable. Thank you for choosing us!

March 13, 2025

My Service technician is the best! Last detail was excellent thanks to his follow up. More

by vanessa17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Mar 14, 2025 -

Lexus of Pembroke Pines responded

We're grateful to have you as a Lexus of Pembroke Pines customer, Vanessa. Thanks for the review!

March 13, 2025

Lexus of Pembroke Pines has a nice selection of vehicles, and the showroom is well-maintained. The sales team is professional and knowledgeable, and I had a generally positive experience when looking at cars More

by SALES@MOZZAFIATOLLC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your positive experience with us at Lexus of Pembroke Pines! We're glad to hear that Jorge and Jose provided friendly assistance, and we hope you enjoyed exploring our showroom. If there's anything else we can do for you, feel free to reach out!

March 13, 2025

Tony is wonderful to work with and provided excellent customer service. Timely attention and explanation of needed service. More

by cralvara01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
Mar 14, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Tony provided excellent customer service and timely attention at Lexus of Pembroke Pines. Thank you for sharing your experience with us!

March 13, 2025

Francisco did a nice job taking care of my vehicle. I felt the service was very good, I love my new tires And the car is riding really good The only negative that I can say is this is the second time More

by Floridakeysgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fransico Batista
Mar 14, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us at Lexus of Pembroke Pines! We're glad to hear Francisco took good care of your vehicle and that you're enjoying the new tires. We apologize for the oversight with the hood, and we'll address this to ensure it doesn't happen again. Your feedback is valuable, and we look forward to serving you even better in future visits!

March 13, 2025

El Señor Any Marquez es excelente me recomendó cambiar los cauchos y así se hizo, el tiempo de espera fue muy razónale no dudare de recomendar el servicio y la atención del Sr Marquez More

by LLEVY43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Lexus of Pembroke Pines responded

Nos alegra saber que Any le brindó un excelente servicio en Lexus of Pembroke Pines. Agradecemos su recomendación y esperamos poder servirle nuevamente pronto!

March 12, 2025

I was very pleased with the customer service provided by Jeremy. He took the time to answer all my questions without hesitating. I look forward to seeing him with my next service appointment. More

by mmcfarlane618
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jeremy provided excellent customer service at Lexus of Pembroke Pines! It's great knowing all your questions were answered, and we look forward to welcoming you back for your next appointment.

March 12, 2025

Excelent attention . My First experience in this place .I’m back to my need Service . ☺️☺️☺️ More

by alinita35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
Mar 12, 2025 -

Lexus of Pembroke Pines responded

Thank you for reviewing Lexus of Pembroke Pines!

March 12, 2025

My experience is always excellent, professional and very kind. Jose Amaro is very helpful and . knowledgeable. More

by LCD017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Amaro
Mar 13, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jose consistently provides you with excellent service at Lexus of Pembroke Pines. Thank you for sharing your positive experience!

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