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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
7,615 Reviews

7,615 Reviews of Lexus of Pembroke Pines - Service Center

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October 16, 2024

The service department, Toni was excellent, very professional very thorough, made the process very easy. I was quite happy with my servicing. More

by joedpicu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony m
Oct 17, 2024 -

Lexus of Pembroke Pines responded

Joe, we're delighted to hear that Toni provided you with excellent service at Lexus of Pembroke Pines. Thank you for sharing your positive experience!

October 16, 2024

Jeffery personally contacted me to inquire if I had any concerns with the vehicle. I appreciated the personal attention. Thank you! More

by TPERL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffery Hernandez
Oct 17, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jeffery provided you with personal attention at Lexus of Pembroke Pines. Thank you for sharing your experience, and we're here if you have any more questions or concerns!

October 16, 2024

The service was very fast and courteous, and was also clearly explained to me in my own language. More

by MR.FRANKGONZALEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
Oct 17, 2024 -

Lexus of Pembroke Pines responded

Thanks for the great review of Lexus of Pembroke Pines! We really appreciate the positive feedback.

October 16, 2024

He was awesome! Easy to work with, quick, and kind. Hope to always use him for service More

by sblitz92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Lexus of Pembroke Pines responded

Thank you for this 5-star review of Lexus of Pembroke Pines! We hope to see you again down the road!

October 15, 2024

Jeff is the best. Explains everything. Been at Lexus years he has been my advisor has been phenomenal. Khalid is an excellent sales person ,ready to please and find y More

by BELLA.S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khalid Dahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffry Hernandez service advisor
Oct 16, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us at Lexus of Pembroke Pines, Bella! We're delighted to hear that Jeff, Khalid, and Rohan provided such excellent service. Enjoy your new car and see you next time!

October 15, 2024

This is my second time doing business with this dealer, they are very professional and diligent, specially Efrain Saavedra who has been helping me both times. 100% recommend this dealership More

by Carolina Arcila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Lexus of Pembroke Pines responded

Carolina, thank you for your continued trust in Lexus of Pembroke Pines and for recommending us! We're delighted to hear that Efrain has been consistently helpful. Looking forward to serving you in the future!

October 15, 2024

Jeremy was excellent! I will be requesting him from now on! He has the best attitude and professionalism. More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Lexus of Pembroke Pines responded

Christina, we're delighted to hear that Jeremy provided you with such a positive experience at Lexus of Pembroke Pines. We look forward to serving you again in the future!

October 15, 2024

Jeremy is wonderful. He got me in and out quickly. Great communication - kept me informed throughout the process. More

by Belkys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jeremy provided you with efficient service and excellent communication at Lexus of Pembroke Pines. Thank you for sharing your experience!

October 14, 2024

Overall, very good service, Jeremy was very good advisor, will go back, and would recommend More

by boyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Lexus of Pembroke Pines responded

We are delighted to hear from you, Boyles. Jeremy will appreciate your kind words. Thank you for the great review of Lexus of Pembroke Pines!

October 14, 2024

Amazing people representing for Lexus of Pembroke Pines. However, there are the occasional gaps in communication as in details of the service. And the wash detailing is hit or miss. 4/5 More

by Joao A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Lexus of Pembroke Pines responded

Joao, thank you for your feedback! We're glad to hear you had a positive experience with our team at Lexus of Pembroke Pines. We'll work on improving communication and detailing services to better serve you in the future.

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