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Lexus of Pembroke Pines - Service Center
Pembroke Pines, FL
7,615 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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7,615 Reviews of Lexus of Pembroke Pines - Service Center
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October 23, 2024
Thank you Melissa for taking care of my car, every time i go to the dealear she is great! go to the dealear she is great! More
by CELSO GONZALEZ
Verified Customer
October 22, 2024
The dealership service department took care of all I needed. Jose, my service rep was very nice and explained all the details needed. Jose, my service rep was very nice and explained all the details More
by macyelis
October 22, 2024
The problem I had was that the Service representative Bautista ; even though that my car was only 3,658 miles, I told him that the car was vibrating at over 70 mph and when the service finished , he told Bautista ; even though that my car was only 3,658 miles, I told him that the car was vibrating at over 70 mph and when the service finished , he told that tires had flat spots being to long in the same position; I told him that we only use the car 3-4 times a week a that we were in vacation for only 2 weeks. That the Dealer could not help me me out with that issue and that there was no guarantee for the tires. I told him that I do not agree with his comments nor with the decision not to help me when the car is a new car with only close to 4,000 miles. Very disappointed with the dealer service being a customer for many years All this is unacceptable!!!! More
by Ricardo Echeverría / Ivetta Alam Echeverria
Employees Worked With
Other Employees :
I don’ know if it was Bautista or Batista on the Service Department
October 22, 2024
Jeremy was very helpful in getting my service completed quickly and efficiently. His timeline for how long I should expect to wait was accurate, and there were no surprises when it came to the final bill. quickly and efficiently. His timeline for how long I should expect to wait was accurate, and there were no surprises when it came to the final bill. Thanks Jeremy! More
by christianchir
Employees Worked With
October 21, 2024
Left car for 2 days. Picked up car and still having same issues.now have to take time off from work to go back to dealership!Should not be having these issues with a 2024 Picked up car and still having same issues.now have to take time off from work to go back to dealership!Should not be having these issues with a 2024 lexus More
by NOVAFUELS
Employees Worked With
October 21, 2024
I like the fact that I didn’t have to make an appointment to be seen to be seen More
by SCORRETTE7
Employees Worked With
