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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
7,847 Reviews
Call Service Center (954) 443-2020

7,847 Reviews of Lexus of Pembroke Pines - Service Center

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January 11, 2025

José Amaro was excellent! He is a professional with superb customer service skills. Highly recommend. Him! More

by RLOPEZ6028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José Amaro
Report | Print
Jan 13, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that José provided you with excellent service at Lexus of Pembroke Pines! Thank you for the recommendation, and we look forward to serving you again in the future.

January 10, 2025

Friendly advisor. Reasonable time to do the service. Waiting area is small but comfortable. All good. More

by martinhoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jefferey Hernandez
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Jan 10, 2025 -

Lexus of Pembroke Pines responded

We're glad to hear you had a positive experience with our team at Lexus of Pembroke Pines. Thank you for your feedback and support!

January 10, 2025

Jeremy provided an outstanding service alongside making sure everything was completed before the estimated date. More

by ya9039
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jeremy exceeded your expectations at Lexus of Pembroke Pines! Thank you for sharing your experience with us.

January 09, 2025

Costumer service was excellent. Problem was resolved promptly. Service advisor was very friendly and courteous. More

by nelart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Breitbord
Report | Print
Jan 09, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that our team at Lexus of Pembroke Pines provided excellent customer service and resolved your issue promptly. Thank you for the positive feedback!

January 09, 2025

I was very please with the sales and service. The finance department is a little slow. More

by HERBERTCDAVIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2025 -

Lexus of Pembroke Pines responded

We love seeing 5-star reviews. Thanks for sharing your feedback with Lexus of Pembroke Pines. We appreciate your business.

January 09, 2025

This dealer never fails to disappoint with their sub-par customer experience, and lack of communication. Melissa is the only service advisor I recommend there. More

by YouDontNeedMyIdentification
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Ho
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January 09, 2025

Excelente trabajo estoy muy agradecida por todo el carro quedó como nuevo todo muy bien muy contenta More

by CHABA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Lexus of Pembroke Pines responded

Gracias por elegir Lexus of Pembroke Pines! Estamos felices de saber que pudimos ofrecerle una excelente experiencia.

January 08, 2025

Great and prompt service. He kept me updated and answered all my questions and addressed my concerns. More

by jodywilliamsjones
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2025 -

Lexus of Pembroke Pines responded

Jody, we're delighted to hear you had a great experience with our team at Lexus of Pembroke Pines. Thank you for your kind words and support!

January 08, 2025

Excellent service from Jose Amaro , hi is very professional in his job. Thanks always for his service More

by S.AGUDELO09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose amaro
Report | Print
January 08, 2025

Great job keep it up. Thank you for all the hepl Luis M. Gracias por todo More

by ANGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2025 -

Lexus of Pembroke Pines responded

Thank you for choosing Lexus of Pembroke Pines, Angie! We'll be sure to pass your kind words along to Luis for a job well done.

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