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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,465 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,465 reviews

January 16, 2022

My experience with Otany and Lexus of PP was excellent. Otany was professional, knowledgeable, courteous, friendly and efficient. He has my highest recommendation. More

by gnfraser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2022 -

Lexus of Pembroke Pines responded

Thank you so much for supporting Lexus of Pembroke Pines! We are thrilled to see that Otany and the team made your experience a great one!

January 15, 2022

Raul is an excellent salesman! He was very patient, kind, a very generous young man. Raul keep up the good work I know that you will go far in life! Thank you very much for all of your help and I pray for co More

by Pat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Marañón
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Jan 16, 2022 -

Lexus of Pembroke Pines responded

Raul will be so pleased to hear your kind words about his customer-focused and professional care, Pat! The Lexus of Pembroke Pines team is grateful for your five star review, and we wish you safe travels on the road ahead!

January 15, 2022

I love the pick up and drop off service available. The courier even put gas in my car before he dropped it off. More

by ANGSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back next time!

January 15, 2022

Was awesome I live and boynton beach and went out of my way to travel to your area The customer service was great and the service was outstanding The price for the car service prices is affordable and More

by Marnyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
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Jan 17, 2022 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with us. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

January 15, 2022

Excellent service and very good treatment from the staff and Jeff Hernandez service adviser, I recommend this dealer for service and More

by EDUARDO.TKACZ
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jef Hernandez
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Jan 17, 2022 -

Lexus of Pembroke Pines responded

Eduardo, thank you for taking the time to review us! We are so glad to hear that you had a successful service experience working with Jeff and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

January 15, 2022

One of the best car buying experiences ive enjoyed. Excellent service, quick turnaround, test drove and out the door in under 2 hrs More

by LEASIMZAFINOB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Budhai
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Jan 17, 2022 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share! We strive to make the purchasing process go smoothly for our guests, and it is wonderful to hear hat this was reflected in your time working with us. Drive safely in your new vehicle, and we hope to see you back again at Lexus of Pembroke Pines!

January 15, 2022

Consistently excellent. Have been with this dealer for about the past fifteen years or so. More

by TODDRISA
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2022 -

Lexus of Pembroke Pines responded

Thank you for your continued business and your confidence in our team! We appreciate you taking the time to leave a review and we look forward to welcoming you back next time. Have a wonderful day!

January 15, 2022

The team was Honest, provided efficient service and and had a good representation of their product. Sales Erik Finance Dayron More

by LIPPIANJI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dayron
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Jan 17, 2022 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share! We are so glad to hear that you had a successful purchase experience working with Erik, Dayron, and the team. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

January 15, 2022

Excellent service from the service person assigned to me and the people that received me, also the person that brought my car and andvery happy with the Tech person that connected my cell to the car. That s More

by HILDA_LOVE
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sammy Libraty
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Chaparro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney
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Jan 19, 2022 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share this feedback, Hilda. We strive to make the purchasing process go smoothly, and it is never our intention to mislead or inconvenience our guests. I would be happy tp speak with you to see what more I can do to help straighten this out. If you are willing to discuss this further, please give me a call directly. Best, Lynn Gonzales - Customer Relations Manager - 954-381-7993

January 15, 2022

In the seven years that Lexus of Pembroke Pines has been servicing my vehicle, I continue to have a pleasant experience. The service associate responds to questions and offer informed recommendations to mai More

by Karenlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro
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Jan 17, 2022 -

Lexus of Pembroke Pines responded

Karenlee, it means a great deal to us that you've come to rely on our team for expert advice and high-quality care to keep your vehicle in the best possible shape. We can't thank you enough for your loyalty to Lexus of Pembroke Pines, and we wish you safe travels until we see you next!

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