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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,470 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,470 reviews

January 27, 2022

The are accurate with the time they give you for completion. Very professional and polite. More

by pvpeter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 27, 2022 -

Lexus of Pembroke Pines responded

It is awesome to see that our team was professional and timely. We appreciate these kind words and are grateful for your confidence in us.

January 27, 2022

I found Ames an excellent salesman. I do have an order for a new RX 350 2022 coming some time in next 5 days. He did say he would stay in touch but I haven’t heard a word yet. I wonder if he gets shipme More

by Lvalvado20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amed Rordiguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Lexus of Pembroke Pines responded

Thank you for your feedback. We're glad Ames was such a help! We apologize for any delay in following up and would love to get an update for you. Please give me a call, time permitting - I am eager to assist. Best regards, Lynn Gonzales - Customer Relations Manager - 954-381-7993

January 27, 2022

Great service dealer really cares about its customers and they have really good prices on cars More

by JFATT83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

January 27, 2022

This place has an amazing service department with superiro customer service. A huge shout out to Irv Smith who deserves to be nominated as top the concierge of customer service and care. Most places More

by TONIAGIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irv Smith
Jan 27, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review, Tonia! We are so glad to hear that you had such a successful experience working with Irv and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

January 27, 2022

We really enjoyed working with Daren on the purchase of our new Lexus. He was extremely knowledgeable and helpful through the entire process. He was not pushy in any way! I would definitely recommend him a More

by Ilene lexus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Lusane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Lexus of Pembroke Pines responded

Ilene, congratulations on your new ride - we're thrilled the Lexus of Pembroke Pines team could make it all possible. We appreciate your thoughtful review and wish you many safe travels in your new Lexus vehicle!

January 27, 2022

Great service and very courteous, always enjoy the trip there, and nice food and coffee More

by Boston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Libraty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Lexus of Pembroke Pines responded

We're glad service here at Lexus of Pembroke Pines is always something you look forward to! Thank you for the kind words and for being our client - we'll see you again next time!

January 27, 2022

Alex Whitmon is an excellent representative of this dealership. He is honest and tries very hard to ensure you leave happy with your car. He is very knowledgeable about the safety features of all Lexus More

by Gpach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Lexus of Pembroke Pines responded

We strive to make sure our guests go home satisfied and we couldn't agree more that Alex always goes above and beyond! He has a passion for assisting clients and is packed with knowledge. Thanks so much for the shoutout and we wish you all the best in your new ride! - Lexus of Pembroke Pines

January 27, 2022

I was very impressed with the dealership. I was in a unique position of needing a car unexpectedly. We were unable to locate the exact car I wanted in our home state and traveled to Florida to purchase More

by dcale515
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Argudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Lexus of Pembroke Pines responded

Feedback like this makes our day! Thank you for choosing Lexus of Pembroke Pines and for taking the time to share your experience. Safe travels in your new car!

January 27, 2022

I bought my car at this dealership and it was the best experience I have ever had buying a car. I have had it serviced there 2 times ands it has worked like clockwork…from scheduling to getting the work More

by KATHLEENHOAGUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yomar Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Hernandez ( Service)
Jan 27, 2022 -

Lexus of Pembroke Pines responded

Thanks for this amazing Lexus of Pembroke Pines! We're glad that your purchase experience was a seamless one, and we appreciate your trust in us to get the job done right. Thank you for giving Jeff a special shoutout--see you again next time!

January 26, 2022

Always great service at Pembroke Pines. They are friendly and very helpful. Thank you for great service each time. More

by vanessaruizmsw@gmail.com
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Jan 26, 2022 -

Lexus of Pembroke Pines responded

We're so pleased to hear that you always go home a happy customer thanks to the Lexus of Pembroke Pines team. Your support means a lot and we look forward to seeing you next time!

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