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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,470 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,470 reviews

January 28, 2022

Adeel was very helpful and extremely patient in helping me find the car that was right for me. Even when I was being very picky, he was accommodating the entire time and always tried to find me exactly wha More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adeel Sadiq
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Argudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Lexus of Pembroke Pines responded

Mike, our goal is to ensure that our customers find exactly what they are hoping for, so it's fantastic to read that Adeel was dedicated to doing just that! Thanks for stopping in at Lexus of Pembroke Pines and writing us a five-star review. We appreciate your business and positive feedback!

January 28, 2022

My experiences with the process of purchasing or leasing a new car over the last 40 years has been a twofer for me, a combination of a prostate exam and a colonoscopy. I bought a new RX350 last week and dea More

by MGE750
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Libraty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boris Agudin
Jan 28, 2022 -

Lexus of Pembroke Pines responded

We're really glad that you had an excellent purchase experience with us here at Lexus of Pembroke Pines! Congrats on your Lexus RX 350, and thank you for giving Sammy and Boris a special shoutout. We appreciate your trust in us and we wish you many happy miles in your new vehicle.

January 28, 2022

I had a much better experience this time for my car maintenance/service. Thank you, Jeff Hernandez (Service Consultant), for an excellent job!!! For the technician, thank you for not leaving the used p More

by FAITHTUZON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Hernandez
Feb 02, 2022 -

Lexus of Pembroke Pines responded

We're glad we improved your service experience this time around! Thank you for the kudos and for leaving us a review - we hope the next visit continues on this upward trend. Take care, and get in touch if you have anything else to share or discuss! Best, Osiris Barcelo - Service Manager - (954) 443-2332

January 28, 2022

Easy scheduling. Timely service. Maintenance done properly. Good communication. All in all, very satisfied with my last maintenance experience. More

by laesgomez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Stiegle
Jan 31, 2022 -

Lexus of Pembroke Pines responded

It's wonderful to hear how satisfied you are with every aspect of your service visit! We're proud to offer our guests efficient and communicative care at Lexus of Pembroke Pines, and we hope you'll continue to rely on us in the future for outstanding service!

January 28, 2022

The service personnel and its staff are very good and professionals in the way they handle their service. More

by BORIKEN_2000
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Lexus of Pembroke Pines responded

This feedback means a lot to us. Thank you for choosing Lexus of Pembroke Pines!

January 28, 2022

Staff is always super friendly and attentive. I can count on always being in good hands. More

by ENEGRET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre
Jan 31, 2022 -

Lexus of Pembroke Pines responded

Thank you for trusting our team to get the job done right! We are thrilled that you are always so well taken care of and we look forward to welcoming you back to Lexus of Pembroke Pines next time.

January 28, 2022

PembrkePine Lexus was one of the best dealer , the Profesionally, Mr.Adriel Rodriguèz was very profesional with me and all the staff are very profesional if i have to refersl someone i do it, and agai More

by ARCKEL2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boris Argudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Lexus of Pembroke Pines responded

Thank you so much for the fantastic feedback! We love to hear that you had such a professional experience working with our Lexus of Pembroke Pines team. Safe travels and we hope that you enjoy your new vehicle!

January 28, 2022

Raul, Thank you very much for such excellent and very professional customer service oriented experience we have had while working with you guys refreshing our RX350 lease and, switching to PPines dealers More

by rjcorzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Marañón , Raul Marañón
Jan 28, 2022 -

Lexus of Pembroke Pines responded

We love to hear that your leasing process went so smoothly and we appreciate you taking time to commend Raul. Welcome to the Lexus of Pembroke Pines family! Your business and feedback mean a lot to us. Thanks so much!

January 28, 2022

We went in for an oil change and leftb3 hours later. Very disorganized and inefficient. I was not impressed, especially for a brand like Lexus. More

by ROSIE.PENDYGRAFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Ayash
Feb 18, 2022 -

Lexus of Pembroke Pines responded

Rosie, this feedback is disappointing to hear. Efficient service is a top priority in our service department, and I'm sorry that we didn't deliver. I will share this review with my team so we can discuss what more we can do to provide seamless service. If there is anything I can do to better the outcome of this experience, please don't hesitate to reach out to me to share. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

January 28, 2022

Very good attention and service and they accommodate the client to their budget. Very professional More

by AEROPLACETAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Majerovicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kazi Sofian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amed Rordiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Acosta, Christian Menendez
Jan 28, 2022 -

Lexus of Pembroke Pines responded

Thank you for the excellent feedback - it helps us keep track of how we're doing, and we're glad we're doing great! Take care, from the entire Lexus of Pembroke Pines team!

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