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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,454 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,455 reviews

February 03, 2022

The best dealer and most professional staff one could ever hope for! Definitely recommend Lexus Of Pembroke Pines to any one that’s looking for a great customer service and the most beautiful car collect More

by tuxica28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kazi Sofian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Lexus of Pembroke Pines responded

We are delighted to receive your glowing review! Thank you for choosing Lexus of Pembroke Pines and for taking the time to share your experience. Safe travels in your new car!

February 03, 2022

Sales person & finance manager made it a smooth transaction, they were very professional & patience courteous More

by LECIAMEIKLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kazi Sofian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Lexus of Pembroke Pines responded

Thank you for sharing your appreciation for your team's hard work! It was a pleasure to do business with you at Lexus of Pembroke Pines. Enjoy your new car, and congratulations!

February 02, 2022

Excelente Service and attention.Marlon is a great vendor Excelente Service and attention. Marlon is a great vendor to buy a car. He explained the all details and help with the different options available. More

by PEREZARI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that Marlon delivered such a successful purchase experience. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at Lexus of Pembroke Pines!

February 02, 2022

Great Jose is always helpful every time I get my service . The hot tea or coffee while I wait is a nice added touch for the service department More

by keisha.m.gordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 02, 2022 -

Lexus of Pembroke Pines responded

We are so glad that Jose is so helpful every time you return to Lexus of Pembroke Pines for service. We appreciate your business!

February 02, 2022

Lexus Pembroke’s is one’s of the best Lexus dealer, the service very excellent, the waiting time is unbelievable short, I will never goes to another dealer, I love Lexus car More

by albaalfayate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Mejia, my advisor
Feb 03, 2022 -

Lexus of Pembroke Pines responded

We are proud to have earned your continued business and your terrific review! Thank you for choosing Lexus of Pembroke Pines and for stopping by to share your experience. Drive safely until we see you next!

February 02, 2022

Great service. This could be a 5 stars review if it wasn't by the fact that I had to wait almost 30 mins to pick up the car once it was ready More

by Javier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe
Feb 03, 2022 -

Lexus of Pembroke Pines responded

Hi Javier - I apologize for the delay you experienced when picking up your vehicle. We appreciate your patience and will use this feedback to improve in the future. Thank you for stopping in for service, and we look forward to earning your five stars next time. Until then! -Osiris Barcelo - Service Manager - (954) 443-2332

February 02, 2022

Easiest car deal ever. Fast, professional staff. every detail handled with the utmost care and efficiency. More

by jsulliii
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Lusane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS, Mohammed I Yousuff
Feb 03, 2022 -

Lexus of Pembroke Pines responded

We're so glad we could be of service! Thank you for the great review and for trusting Lexus of Pembroke Pines with your car-buying needs - we'll be here if you need us down the road! Until then, safe travels in your new ride!

February 02, 2022

Very helpful, nice attention, his help with the color that my wife wished was very important for the decision taked in order to buy the car. Very strong sales representative. More

by DIEGODIPIETROR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Lexus of Pembroke Pines responded

Thank you for this excellent review. We are glad that our team worked to score you and your wife the perfect vehicle. We appreciate your business and hope to see you again down the line!

February 02, 2022

The service is fantastic Melissa my servo consultant was The service is fantastic Melissa my servo consultant was great she kept me informed about my car and about my next service More

by QUEEN_BEE98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Feb 03, 2022 -

Lexus of Pembroke Pines responded

We are really glad to see that Melissa and the rest of the Lexus of Pembroke Pines team was especially informative and wonderful to work with. We appreciate your kind words about us and we'll see you again next time.

February 02, 2022

Just want to say how professional Nick was in dealing with me. I will be recommending customer to him as long as he is in sales. As for the dealership, I don’t have much positive things to say about them More

by lannyfoster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Lexus of Pembroke Pines responded

Lanny - While I am glad you had a great experience with Nick, I am concerned to hear that the rest of our team did not leave the same positive impression. If you were willing to speak with me, I would appreciate the opportunity to improve moving forward. Please feel free to reach out to me when you can. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

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