Lexus of Pembroke Pines

Thank you Sammy helping me purchase my second vehicle at Lexus of Pembroke Pines. He goes above and beyond to get this deal close. The overall experience with the dealership process was stress free!! Lexus of Pembroke Pines. He goes above and beyond to get this deal close. The overall experience with the dealership process was stress free!! More

Excelente atención , muy cordiales, le recomiendo sin duda alguna a Lorena 100% agradecida. 😊 Excellent attention, very cordial, I recommend without a doubt to Lorena 100% grateful. 😊 duda alguna a Lorena 100% agradecida. 😊 Excellent attention, very cordial, I recommend without a doubt to Lorena 100% grateful. 😊 More

Excellent experience with the purchase of my new car. Andres Vergara and everyone Involved in the process were extremely cooperative. Andres Vergara and everyone Involved in the process were extremely cooperative. More

FRANCISCO WAS OUTSTANDING . .. EXCEDED MY EXPECTATIONS. EXPLAINED EVRY THING & CAR WAS VERY CLEAN WITH THE TIRES SHINING! I HIGHLY RECOMMEND HIM. .. EXCEDED MY EXPECTATIONS. EXPLAINED EVRY THING & CAR WAS VERY CLEAN WITH THE TIRES SHINING! I HIGHLY RECOMMEND HIM. More

I recently leased a Lexus NX250 from Lexus of Pembroke Pines, and I had the pleasure of working with Richard throughout the process. From start to finish Richard was professional, knowledgeable, and trul Pines, and I had the pleasure of working with Richard throughout the process. From start to finish Richard was professional, knowledgeable, and truly dedicated to making sure I had the best experience possible. His customer service was outstanding, and I felt confident with the decisions I made about the vehicle. More

Great service rom my service advisor Jeffrey Hernandez. He is always helpful and knowledgeable of service to be done. Has excellent attitude. He is always helpful and knowledgeable of service to be done. Has excellent attitude. More

Staff are nice and productive. You’re greeted immediately upon arrival and taking care of. Staff work together to make the process smooth and seamless. You’re greeted immediately upon arrival and taking care of. Staff work together to make the process smooth and seamless. More

I had an incredible experience at Lexus of Pembroke Pines on December 28, 2024, thanks to the exceptional team who went above and beyond during a stressful situation. That day, I brought my car in for ser on December 28, 2024, thanks to the exceptional team who went above and beyond during a stressful situation. That day, I brought my car in for service, as I’ve done for years, with Andre, my trusted advisor. Andre has always been professional, kind, and treats me like family. He provided a loaner vehicle, which I greatly appreciated. Later, I returned the loaner but accidentally left my backpack inside—it contained my MacBook, iPad Pro, Magic Keyboard, and essentials. Realizing my mistake, I called Lost and Found, but the loaner department was closed, and I had a flight to Tampa that night! Frantic, I drove back to the dealership. Aaron met me outside, listened to my situation, and took me to Rosie at the front desk. While she couldn’t directly access the loaner, her kindness and efforts to involve management were appreciated. Unfortunately, Rohan, the manager, informed me nothing could be done until the next day. At that moment, Richard Monivis walked by. He immediately stepped in, worked with Aaron, and retrieved my backpack in no time—saving me from missing my flight! I cannot thank Richard and Aaron enough for their determination and willingness to go above and beyond. Louis and Gabriel also lightened the mood with humor, making a stressful situation more bearable. I’ve been part of the Lexus of Pembroke Pines family for over six years, and this experience reaffirmed why I keep coming back. Thank you to Richard, Aaron, and the entire team for outstanding service. You turned a challenging day into a positive one, and I hope their efforts are recognized! More

My experience got off to a rocky start, but my dealership team stepped in and made it right. team stepped in and made it right. More