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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,008 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your ...
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,009 reviews

January 27, 2025

We took the vehicle to the dealership and waited to have the battery replaced. We were told that it would not take long. And that someone would get back to us. My husband waited for 2 hours only to find out More

by RETHABOONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronald Hector
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Darren was great and the finance guy worked well with us. However, the Service Area was problematic because of the limited English language and inability to get help elsewhere. In the end I had to solve th More

by Rae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Darren Lusane
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

It took a long time to retrieve my car after I picked up receipt from cashier. When I got my car it was never washed. Seems people don’t care. More

by ymhenderson2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Amaro
January 27, 2025

Jeremy was great immediately had my health report printed because it was missed by the cashier. He always provide great service. More

by agzx14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're glad to hear that Jeremy provided excellent service and promptly addressed the oversight at Lexus of Pembroke Pines. We appreciate your feedback and look forward to serving you in the future!

January 27, 2025

Great customer service with the technician Adam he was very patiently with me to teaching me everything I needs to know about my new car I really appreciate it More

by JNBAPTISTES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Adam provided you with great customer service at Lexus of Pembroke Pines. It's wonderful to know he was patient and thorough in helping you understand your new car. Enjoy the ride!

January 27, 2025

The overall experience was great, very simple, and quick. They showed us what we wanted and helped get us to where we needed to be. More

by diana.mattei
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvens St Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Lexus of Pembroke Pines responded

Diana, we're delighted to hear that your experience at Lexus of Pembroke Pines was smooth and efficient. Thank you for sharing your positive feedback!

January 27, 2025

As always, a top notch experience at Lexus of Pembroke Pines. Great communication and service from Tony. More

by mcbas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Jan 27, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience! We're delighted to hear that Tony provided excellent communication and service at Lexus of Pembroke Pines. We look forward to serving you again in the future!

January 27, 2025

Yomar was excellent! fast, efficient, got us exactly what we needed. paperwork ready on time. its our 5 car buying from him. More

by KARY.ARNET
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yomar Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Yomar provided you with fast and efficient service at Lexus of Pembroke Pines! Thank you for your continued trust in us, and enjoy your new car!

January 27, 2025

Thanks for your knowledge and patience, Alon! You made my car shopping experience an enjoyable one More

by Hector Sevilla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alon Rapoport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Lexus of Pembroke Pines responded

Hector, thank you for sharing this praise for Alon! We're glad your Lexus of Pembroke Pines experience was a smooth one.

January 27, 2025

They were extremely diligent in finding & fixing the rear seal leak on my Lexus ES350. Having a loaner vehicle was a excellent extra. More

by tobysussman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hernandez
Jan 27, 2025 -

Lexus of Pembroke Pines responded

Toby, we're delighted to hear that our team at Lexus of Pembroke Pines took great care in addressing your vehicle's needs. We're glad the loaner car added convenience for you!

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