Lexus of Pembroke Pines

Accommodating, polite, pleasant We were not sure if we wanted a Lexus but Mike was very convincing, patient and informative. He negotiated a good deal on a preowned vehicle and helpe We were not sure if we wanted a Lexus but Mike was very convincing, patient and informative. He negotiated a good deal on a preowned vehicle and helped close the deal. He is a “10” on a scale of 10 More

Satisfactory detail job Detail could have been better. It appeared that some of the interior was cleaned by different people!!!! Some parts were clearly cleaned better! I pai Detail could have been better. It appeared that some of the interior was cleaned by different people!!!! Some parts were clearly cleaned better! I paid $110.00 and I felt exploited! There was water traces and smudges on the exterior that should have been noticed at final inspection! More

DO NOT BUY HERE THEY ARE COMPLETELY DISHONEST.THEY CHEAT YOU WITH A DELIVERY SERVICE FEE(THIS IS THEIR FEE). THEN THEY CHEAT YOU WITH AN ELECTRONIC PROCESSING FEE. (T THEY ARE COMPLETELY DISHONEST.THEY CHEAT YOU WITH A DELIVERY SERVICE FEE(THIS IS THEIR FEE). THEN THEY CHEAT YOU WITH AN ELECTRONIC PROCESSING FEE. (THIS IS THEIRS) THEN THEY CHEAT YOU ON THE TITLE & TAG FEE. THEY LIE EVERY WHICH WAY. WHEN YOU TRY TO COMPLAIN THEY DON'T TAKE OR ANSWER CALLS. YOU CAN'T GET ANYPLACE. IF YOU WANT TO BE TREATED TERRIBLY AND CHEATED THEN THIS IS YOUR PLACE. THEY PRETEND TO BE NICE UNTIL YOU CATCH THEM AND THEY DON'T CARE. More

Great customer appretiation. Me and my wife loved the way our salesman Marat Binder handled the sale. His attention to details was outstanding. We were able to negotiate a good de Me and my wife loved the way our salesman Marat Binder handled the sale. His attention to details was outstanding. We were able to negotiate a good deal, which was beneficial for both parties. Thank you. More

10k service on GX460 I have owned and serviced vehicles here for past ~9 years. All sales experiences have been very positive- Sammy is great. This past service appt was I have owned and serviced vehicles here for past ~9 years. All sales experiences have been very positive- Sammy is great. This past service appt was also quite good though a few points for feedback. 1- this dealership is soooo busy but I knew that and asked for an appt with a loaner vehicle. Well worth the wait if you can do that. Sunpass included, gas included, awesome. Otherwise wait times are extensive. 2- I asked for a detailing, which I intended to pay for (it’s reasonably priced). Service advisor comp’d it which was super nice, thank you Scott! Since it was free, I’m not complaining but if I had paid for it, there were several points of improvement... Windows were very cloudy/ filmy, cup holder was still pretty dirty, outside had lots of water marks and residue of bugs from last road trip. If it had been the usual wash provided with service I wouldn’t have even mentioned these things. But if this was a detailing job someone paid full price for, yeah it could have been a bit better. Still very happy with this dealership though and would recommend it to anyone. More

Excellent People were super friendly Hate to shop cars but this time it was nice and easy no pressure Enrique Mohammed our sales person was grea same with Mic People were super friendly Hate to shop cars but this time it was nice and easy no pressure Enrique Mohammed our sales person was grea same with Micky in the credit section More

Excellent service! Andre Rust is an excellent service writer. Very honest and my appointments are very quick. I love Lexus of Pembroke Pines and their amazing team for a Andre Rust is an excellent service writer. Very honest and my appointments are very quick. I love Lexus of Pembroke Pines and their amazing team for all of my sales and service needs. More

Best Dealership Experience!!! It was my first time being in an actual Lexus Dealership and Mike Banko made me feel nothing but comfortable & confident that I was going to get the c It was my first time being in an actual Lexus Dealership and Mike Banko made me feel nothing but comfortable & confident that I was going to get the car of my dreams! The best experience I’ve had when dealing with a dealership PERIOD. If your ever end up going to go to this dealership I recommend dealing with Mike Banko & Oliver Brown. These guys treat you with nothing but class and respect, and they make you feel at home! More

Quality workmanship and on time This was my third experience with this shop for accident repairs to my ES. They make sure that the end result is perfect before returning the car back This was my third experience with this shop for accident repairs to my ES. They make sure that the end result is perfect before returning the car back to you. Hopefully I won’t have any other people hit my car and won’t need their services for a long while. More

Go to Coral Springs instead Miss the concierge service Coral Springs service offers. Pembroke is nice but service is subpar to Coral Springs. When I pulled into the service lane, Miss the concierge service Coral Springs service offers. Pembroke is nice but service is subpar to Coral Springs. When I pulled into the service lane, no one was there to great me. Normally at CS someone comes out pretty quick. I could see several valet guys standing by lane 1, but no one saw me in lane 3. So I moved my car. Then I waited for 30 min for service advisor. finally went back to valet and they had to hunt down my advisor. Come to find out they placed my ticket on a stack of papers on the advisors desk so I was basically lost in a pile. More