
Lexus of Pembroke Pines
Pembroke Pines, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Beware!!!, stay away from this dealership!!! I delayed writing this review for 3 weeks to give them a chance to prove otherwise. I purchased a 2013 Audi Q5 via the internet. I live in Michigan an I delayed writing this review for 3 weeks to give them a chance to prove otherwise. I purchased a 2013 Audi Q5 via the internet. I live in Michigan and had been looking for a few months for just the right Q5 to come around. My vehicle was advertised as a having the Premium Plus package and when I received the vehicle it was just the base model Q5, without many of the options listed in their ad. I fully understood that buying a vehicle over the internet had its risks, but felt somewhat secure dealing with an established dealer. I'm still deciding whether it will be worthwhile to take legal action. Overall the experience was not good. Throughout the buying process, calls and emails took several days and attempts to get returned. The final disappointment came when the vehicle was delivered with just one key. Three weeks and many request later, still no key. They are now saying there is nothing they can do about it; well, how about purchasing a key getting it programmed and fedex'ing it to me. This is the final straw!!! More
Thanks! Just got my first Lexus this weekend (IS 250 - Nebula color). I'm not a car enthusiast and have never really cared about what I drive, so long as its Just got my first Lexus this weekend (IS 250 - Nebula color). I'm not a car enthusiast and have never really cared about what I drive, so long as its nice. But, I LOVE driving this care. Not only is the car great, but everyone at the dealership was very friendly and helpful. Rafael (finance) was very informative and I felt no pressure to do anything. Jon-Claude Damion, the associate I dealt with, was very knowledgeable about the car I got, was very patient in explaining the nuances of the car and very easy-going. Again, I felt no pressure to do anything. He was extremely patient, listened to everything I had to say and was generally interested in my feedback concerning my feelings toward the car. Despite my fears of getting a car, after leaving the dealership I felt very comfortable with my purchase and was glad to know that there is a car dealership out there that doesn't conform to the usual stereotypical car buying experience. So, thank you. More
Great Experience My wife and I met Gus Arcon for the 1st time yesterday while shopping for a new RX-350. I had talked to him on the phone prior to our visit and first My wife and I met Gus Arcon for the 1st time yesterday while shopping for a new RX-350. I had talked to him on the phone prior to our visit and first impressions were very positive. We found him to be very pleasant and totally professional. Never once did he revert to what we all know as the "car salesman" role pushing to sell a vehicle. Gus listened to our requests and did his best to accommodate all of them. Bottom line is that this is my 4th Lexus purchase from this dealership and because of service provided by Gus, we will return again. Finally, a 'shout out' to Yucel Genc who lead us smoothly through the closing financial paperwork. More
awsome.... I would like to take this opportunity to thank the staff for a great experience..I haven't purchased any vehicles however from this dealership, but I I would like to take this opportunity to thank the staff for a great experience..I haven't purchased any vehicles however from this dealership, but I have to say that Mario Padron took great care of my questions and answered them accordingly even giving extra details that was VERY informative..He is knowledgeable about the cars that are being sold, and takes his job seriously. He is dedicated to what he does and I RECOMMEND THAT YOU SPEAK TO HIM WHEN IT COMES TO PURCHASING A VEHICLE.. Best experience thus far.. More
Best experience!!!! A wonderful experience! I purchased a new Lexus ES 2014 at a fraction cost. My sales rep Denis Shadrin gave me in depth advice (model, Eco and hybrid) A wonderful experience! I purchased a new Lexus ES 2014 at a fraction cost. My sales rep Denis Shadrin gave me in depth advice (model, Eco and hybrid) that most mattered to me. Denis didn't pump me with standard propaganda sales pitch, instead he listened and in a simple language helped me understand my choices. Each time I pass by the dealership to get a FREE complimentary car wash, I make it a point to thank him. During these troubling times of economic financial concern my es hybrid gets me both 40 mpg city and highway. As you guessed it, I'm filling up my tank once a month. Moreover, it only cost me 45 dollars to fill up (87 regular) a tank of gas. My hybrid car even qualified for local government rebate discounts furthering more savings. My advice to you folks, see sales rep Denis Shadrin. You'll be glad you did. More
Truly outstanding! I wanted a Lexus ES. A CPO Lexus, preferably a 2013. After looking in my hometown, and not being successful in finding the right price, my husband and I wanted a Lexus ES. A CPO Lexus, preferably a 2013. After looking in my hometown, and not being successful in finding the right price, my husband and I started searching on line and we stumbled on Pembroke and Ray Hernandez! The rest is history! This was the best overall experience I have every had in purchasing a car. I have the style, color and price I wanted. Ray, was patient with me during this long distance transaction and that was the cinch in the deal to me. Ray you are a jewel. 5 *****!! 10/10 overall! I would highly recommend Ray Hernandez! Jaime... You were a 10 also! Kim Stallworth More
Above and beyond Many say they'll do it, but Mike Banko at Lexus of Pembroke Pines delivered. They provided me with what I asked for and then went the extra mile afte Many say they'll do it, but Mike Banko at Lexus of Pembroke Pines delivered. They provided me with what I asked for and then went the extra mile after that. I would absolutely recommend! More
Super nice Best Dealer around! Reinaldo Rivera was the best. We went to the dealer just to look at some options. We stayed there for a looong time until we make Best Dealer around! Reinaldo Rivera was the best. We went to the dealer just to look at some options. We stayed there for a looong time until we make our minds and all the time he was very nice and explain us about everything, cars, service and Lexus supreme differences. Cannot wait to start using the services created specially for the ladies. I just loved it! More
Sales Mario Padron. And the. Finance manager were the best I was in and out in less then 1 hour. Thanks. For this great expirence. I will recommend this d Mario Padron. And the. Finance manager were the best I was in and out in less then 1 hour. Thanks. For this great expirence. I will recommend this dealer any time. More
New Car New Friend OTANY MADE IT EASY FOR US TO CHOOSE LEXUS HE KNEW WHAT HE WAS TALKING ABOUT EVERYTHING WENT SMOOTH ALL THE WAY THROUGH FINANCE. I WOULD RECOMMEND Y OTANY MADE IT EASY FOR US TO CHOOSE LEXUS HE KNEW WHAT HE WAS TALKING ABOUT EVERYTHING WENT SMOOTH ALL THE WAY THROUGH FINANCE. I WOULD RECOMMEND YOU ASK FOR HIM IF HE'S THERE. More