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Lexus of Pembroke Pines
Pembroke Pines, FL
16,429 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 16,429 reviews
July 08, 2015
Pleasant Experience This is my first Lexus among purchasing/leasing several other vehicles. I can honestly say that Denis Sharin my salesman made this process a pleasing This is my first Lexus among purchasing/leasing several other vehicles. I can honestly say that Denis Sharin my salesman made this process a pleasing experience. He was professional and very knowledgeable about the product. My stay at the dealer during the sales and financing process was short, sweet and I walked out with a good deal and a beautiful car. More
by Martica
Employees Worked With
Denis Shadrin
July 05, 2015
Fred Miller a sales man that cares. My resent car search started in Charlotte NC while I was searching on autotrader.com. I contacted Lexus of Pembroke for a 2014 certified Lexus IS350 I My resent car search started in Charlotte NC while I was searching on autotrader.com. I contacted Lexus of Pembroke for a 2014 certified Lexus IS350 I saw on autotrader listed at a very reasonable price where I was transferred to Fred Miller. Not only was he very personable and easy to work with, he really put this deal together. I purchased plane tickets to come pick up the car and Fred personally came to pick my girlfriend and I up from the airport while greeting us with cold bottled water. This guy went way above and beyond accommodating us and even gave us some pointers on great spots to visit while we were in-town. He even contacted us the next day on his DAY OFF to check in to make sure everything was ok! This is true commitment to his clients! More
by NateS
Employees Worked With
Fred Miller, fred miller
June 22, 2015
Experience like no other I recently visited this Lexus dealership and I have to say that my experience was the best. I drove off driving the car I had in mind and most importa I recently visited this Lexus dealership and I have to say that my experience was the best. I drove off driving the car I had in mind and most important of all, I got a very decent deal. Mario Padron was the salesman that helped me. He was very kind and well prepared. Precise to answer all of my questions. I truly believe there should exist more dealerships like this one, and what's more important, they all should have more people like Mario. More
by Wilma
Employees Worked With
Mario F Padron
June 17, 2015
Great Red Carpet Experience! Very professional and friendly staff. They truly went out of their way to give me a red carpet worthy car buying experience. I never felt as if I wa Very professional and friendly staff. They truly went out of their way to give me a red carpet worthy car buying experience. I never felt as if I was at a dealership the staff went above and beyond. I was spoiled and don't think I will ever go to any other brand then to Lexus, and definitely would recommend this dealership in a heart beat. Thanks again Lexus of Pembroke Pines for all your help. Linda Aponte More
by Linda A
Employees Worked With
Denis Shadrin
June 05, 2015
PLEASANT EXPERIENCE Went to the dealer to browse the RX's and left with my brand new car. Instrumental in my purchase of the vehicle was Mario Padron. He was professional Went to the dealer to browse the RX's and left with my brand new car. Instrumental in my purchase of the vehicle was Mario Padron. He was professional, effective, attentive and very helpful. Contributed to a very pleasant experience. He followed up on the purchase and answered my questions to satisfaction. Very good man. An asset to the dealership. More
by celia
Employees Worked With
Mario F Padron
June 01, 2015
Best Car Purchasing Experience This was, hands down my best car buying experience ever. The salesman, Mario Padron was eager and precise to answer each one of my questions and provi This was, hands down my best car buying experience ever. The salesman, Mario Padron was eager and precise to answer each one of my questions and provided me with the best service. Very professional and friendly. Don't even think about going to any other dealerships, for here they have the best salesman that could make your dreams come true and get you going on that dreamed car of yours. Believe me, he will make it happened, and not only that, he will make sure you get a fair deal. Thanks Mario for your professionalism, you've been of great help. More
by Ernesto Rosales
Employees Worked With
Mario F Padron
May 17, 2015
Dishonest Dealership!!! I was assured by Mike Banko that Lexus of Pembroke Pines could match if not beat a lease deal on an IS250 that I received from another Lexus dealershi I was assured by Mike Banko that Lexus of Pembroke Pines could match if not beat a lease deal on an IS250 that I received from another Lexus dealership. After driving 40+ miles to take delivery, I was advised by some condescending tool in finance that they could NOT match the deal. Very disappointing to know that businesses run on LIES and BS schemes still. Shame on you Mike and company for your dishonesty and not honoring your word. Don't you realize the power and impact of negative word of mouth advertising? You will now! More
by Lori5162015
May 07, 2015
Quantity versus quality The "2012 collision center of the year".. I took my car to get repairs done and the lack of communication was very inconvenient. My car was there for The "2012 collision center of the year".. I took my car to get repairs done and the lack of communication was very inconvenient. My car was there for 7 and a half week's. they told me my on 3 separate occasions my car was ready and when I got there it was still unfinished. when it was finally ready for pick up, my battery was dead and the car was still unfinished. Ended up having to take it somewhere else.. The service was so bad and I was so frustrated, they just told me to take it to another body shop. Those were the words of the manager, Mike Valabek. I do not recommend this place.. oh and the many times I went in to check on the status? I heard other customers complain about the service they received. More
by kobe24
Employees Worked With
Ed Pesantes
May 05, 2015
Best in price and service! This is my second purchase from Denis Shadrin 14 months. In and out the door in about an hour and 1/2, with a new car at a great price. And yes, I di This is my second purchase from Denis Shadrin 14 months. In and out the door in about an hour and 1/2, with a new car at a great price. And yes, I did my homework first. Great experience! More
by liz123
Employees Worked With
Rafael Esquivel, Denis Shadrin
April 08, 2015
Don't even waste time with other Lexus dealerships . Do your self a favor and see Scott Mankin, Frank Marsala, and have Oliver Brown to do your loan. Perfect combination. Bought 2 cars with them in 60 . Do your self a favor and see Scott Mankin, Frank Marsala, and have Oliver Brown to do your loan. Perfect combination. Bought 2 cars with them in 60 days More
by Alfred
