Lexus of Pembroke Pines

Loyal Lexus buyers recommends Scott Mankin My husband and I are loyal Lexus customers. Over the years we have leased and purchased 5 or more cars from Lexus. This was our first time buying a My husband and I are loyal Lexus customers. Over the years we have leased and purchased 5 or more cars from Lexus. This was our first time buying at the Pembroke Pines dealership. It was my lucky day when Scott Mankin responded to my inquiry about the 2015 inventory. We met this past Sunday at the dealership. Scott immediately makes one feel relaxed through his personable demeanor. First impressions are lasting ones. Scott knows how to listen; a key component of good salesmanship. He asked the right questions and he gave the most professional answers. He is knowledgeable about Lexus products. We highly recommend Scott and appreciate his expertise and his honesty. I would also like to commend Rafael Esquivel for his good nature and business acumen. Car buying shouldn't be stressful and with these two gentlemen it was painless. Did I mention I love my new car? Kindest regards, Kathleen F Miami More

Great Experience! Super attentive, happy to work for the best deal with me. He knew the vehicle very well. He gave me his honest opinion when dealing with my questions. Super attentive, happy to work for the best deal with me. He knew the vehicle very well. He gave me his honest opinion when dealing with my questions. More

Best experience to date! By far the best dealership I've ever been to. The sales experience and work they put into their deals is very satisfying. For my first time leasing a By far the best dealership I've ever been to. The sales experience and work they put into their deals is very satisfying. For my first time leasing a car, Oliver Jarjoura made me very easy, first time I didn't get a migraine, while sitting down at a dealership. He is very observant, easy talker, and very honest. So if there is ANYONE that wants to buy a car from Lexus of Pembroke Pines buy one from him Oliver Jarjoura More

Steve Mankin is the best at Lexus of Pembroke Pines This was my first time leasing a Lexus. Scott gave me so much information about the car. Every trick or question he had an answer to. He really made t This was my first time leasing a Lexus. Scott gave me so much information about the car. Every trick or question he had an answer to. He really made the process about selecting a car easier for me. I went to other dealerships before and they just wanted me to buy and shut up. Scott really took the time to make sure what I wanted and was honest. He was very professional and if there is anyone you want to buy a car from at Lexus of Pembroke Pines it is Scott Mankin. More

The best car buying experience! Michele Alter was my sales person (and has been for previous cars). Michele makes the car buying experience so easy! She provides excellent customer Michele Alter was my sales person (and has been for previous cars). Michele makes the car buying experience so easy! She provides excellent customer service and is very knowledgeable able the cars. I live in East Boca and drive to Pembroke Pines, that should tell you how great my experiences have been over the years. Her Manager Frank Marsala is also fantastic! I highly recommend them! Gloria More

Great customer service skills I had a great experience with Scott and the Steve ( financial guy ). They are very professional and friendly. That was the best experience that I ev I had a great experience with Scott and the Steve ( financial guy ). They are very professional and friendly. That was the best experience that I ever had buying a car. Looking forward to meet with them in couple of months. Thanks again Thiago More

Service Dept doesn't solve the problem I've been a customer of Lexus of Pembroke Pines for years. I currently own my second ES350 2015. It has 5k miles. I've taken it into the service dept I've been a customer of Lexus of Pembroke Pines for years. I currently own my second ES350 2015. It has 5k miles. I've taken it into the service dept 3 times for the same reason. Steering noise. Every time I'm told the same thing, " it's normal noise". NO!!!! It's not normal to have a brand new car with a steering noise that sounds like a car that has 100K miles!!! I didn't pay almost $50k to hear steering noise!!!! I'm very frustrated with the dealership and the way they've handled this. I don't think I'm buying another Lexus. More

New Lexus IS 250 This was my first experience buying a Lexus and I was truly amazed! Michele Alter was a great help from the beginning to end. I was pretty sure I knew This was my first experience buying a Lexus and I was truly amazed! Michele Alter was a great help from the beginning to end. I was pretty sure I knew what I wanted for a car and she was there to walk me through the entire process. I never once felt like I was dealing with a pushy sales person. In fact she was available whenever I needed her and had a question. Additionally, the entire team made the process from beginning to end run smooth. I highly recommend Lexus of Pines! More

Transportation Delay Turns Into A Wonderful Experience Purchased an IS 250 Sport with Jon-Claude Damion's & Eric Stampone's support. The delivery to the dealership was delayed by a few days and JC and Eric Purchased an IS 250 Sport with Jon-Claude Damion's & Eric Stampone's support. The delivery to the dealership was delayed by a few days and JC and Eric took the experience to another level, or what I'd call, a Lexus level. I was incredibly pleased with the personalized attention, patience and premium customer service offered. They delay went totally unnoticed thanks to their charismatic and friendly attitude. Not to mention that they go the distance, ensuring that when you buy the car, you get acquainted with all the gadgets built into the car. If you're looking for a one of a kind purchasing experience, don't hesitate to ask for Jon-Claude Damion & Eric Stampone. Thanks, Eduardo More

Awesome customer service! Great dealership and great people. Will come back anytime and it's the only dealership I will recommend for Lexus to my friends and family. Great dealership and great people. Will come back anytime and it's the only dealership I will recommend for Lexus to my friends and family. More